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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: Minecraft 1.12.2
    • Fix Version/s: None
    • Labels:
      None
    • Environment:
      Operating System: Windows 7 64-bit
      Java Version 8, Update 161
    • Confirmation Status:
      Unconfirmed

      Description

      After pressing PLAY, a window appears showing MOJANG, then disappears and the launcher reappears with an error message stating that the game has crashed due to an unexpected error. I have pasted a partial crash report below, as the full report exceeds the allowed number of characters. Please let me know if there is any other info I can provide. Help is greatly appreciated as I bought this game for my daughter for her birthday and she is unable to play it. Thank you.

      CRASH REPORT:

      #

      1. A fatal error has been detected by the Java Runtime Environment:
        #
      2. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005d1355ec, pid=4588, tid=2732
        #
      3. JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
      4. Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops)
      5. Problematic frame:
      6. C [ig4dev64.dll+0x55ec]
        #
      7. Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
        #
      8. If you would like to submit a bug report, please visit:
      9. http://bugreport.sun.com/bugreport/crash.jsp
      10. The crash happened outside the Java Virtual Machine in native code.
      11. See problematic frame for where to report the bug.
        #

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              Assignee:
              Unassigned Unassigned
              Reporter:
              briggan Brian
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                Dates

                Created:
                Updated:
                Resolved: