On Realms, Singleplayer and Multiplayer everyone is a steve/alex including myslef/

What I thought would happen was that there'd be a folder missing or a simple texture problem.

What actually happened was I contacted the Mojang support team on twitter and they said that "this is still a technical issue that we are unable to assist with".

I am not sure how this bug happened at all but everything is fine from below version 1.9

Here is a link that may help. This person had the same issue as me: no skins, volume, languages, subtitles, etc.

https://www.youtube.com/watch?v=dGMCFnBl6hs