Uploaded image for project: 'Mojang Web Services'
  1. Mojang Web Services
  2. WEB-5156

An Error Occurred login and redemption screen

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Normal Normal
    • help.minecraft.net
    • None

      Whenever I try to access the login page on minecraft.net/en-us/login. I am met with the message "AN ERROR OCCURRED". Then I am prompted to contact customer support. The error message also appears when attempting to redeem a gift code on minecraft.net/en-us/profile/redeem. I'm essentially locked out from the game as I cannot redeem my gift code for Java edition minecraft. This error has occurred on multiple devices and on different internet connections.

            Unassigned Unassigned
            Valkens Rise Kevin
            Votes:
            0 Vote for this issue
            Watchers:
            0 Start watching this issue

              Created:
              Updated:
              Resolved: