-
Bug
-
Resolution: Duplicate
-
Normal
-
None
Whenever I try to access the login page on minecraft.net/en-us/login. I am met with the message "AN ERROR OCCURRED". Then I am prompted to contact customer support. The error message also appears when attempting to redeem a gift code on minecraft.net/en-us/profile/redeem. I'm essentially locked out from the game as I cannot redeem my gift code for Java edition minecraft. This error has occurred on multiple devices and on different internet connections.
- duplicates
-
WEB-5151 login and redeeming
- Resolved