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  1. Minecraft Launcher
  2. MCL-23199

Launcher says "Accounts in Microsoft Store and Launcher do not match" even though they are the same

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    • Icon: Bug Bug
    • Resolution: Awaiting Response
    • None
    • 2.2.2040 (macOS - 10.9 only), 2.3.645 (New Windows App), 2.3.645 (Legacy Windows), 2.4.30 (Mac), 2.4.30 (Linux), 2.4.30 (Win 10/11 App), 2.4.36 (Win 10/11 App), 2.4.39 (Win 10/11 App)
    • Minecraft Launcher
    • None
    • Confirmed
    • 933748

      Helper Note by zTxrbq

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      The bug

      The launcher says "Accounts in Microsoft Store and Launcher do not match" even though my login accounts are the same.

        1. image-2023-03-21-22-56-37-487.png
          image-2023-03-21-22-56-37-487.png
          102 kB
        2. launcher_log.txt
          413 kB
        3. Captura de pantalla 2023-03-31 205040-1.png
          Captura de pantalla 2023-03-31 205040-1.png
          271 kB
        4. Captura de pantalla 2023-03-31 205040.png
          Captura de pantalla 2023-03-31 205040.png
          271 kB
        5. launcher_log-1.txt
          426 kB
        6. launcher_log-2.txt
          55 kB
        7. Screenshot 2023-05-02 235328.png
          Screenshot 2023-05-02 235328.png
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        8. Screenshot 2023-05-02 235219.png
          Screenshot 2023-05-02 235219.png
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        9. image-2023-05-04-16-06-04-545.png
          image-2023-05-04-16-06-04-545.png
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        10. image-2023-05-04-16-08-37-626.png
          image-2023-05-04-16-08-37-626.png
          64 kB

            Unassigned Unassigned
            TeaCupTwe 何權木
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              Created:
              Updated:
              Resolved:
              CHK: