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  1. Minecraft Launcher
  2. MCL-22971

Unable to install Minecraft for windows

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 2.3.562 (New Windows App)
    • Minecraft Launcher
    • None
    • Unconfirmed

      Greetings

       

      I've been trying for a couple of days now to install Minecraft for Windows. I have tried via Windows Store and via Xbox App. I'm picking up the Minecraft java and bedrock version. 

      The launcher and Java Edition are getting installed properly. Minecraft for Windows via launcher seems to initiate the download via Windows Store. However it seems like while the download starts , it ends abruptly. 

       

      Before coming here I have tried everything between , repairing and redeploying apps and windows store, as well as xbox services. From the launcher log it seems like the source is missing files. I have no issues installing other games via Xbox app or Windows store.

       

      Here's the launcher log entries of where this goes south:

      [Info: 2023-01-16 15:51:58.2997123: LauncherAppRenderer.cpp(290)] MCLauncher.triggerUpdateEvent("coreEvent.downloads");
      [Info: 2023-01-16 15:51:58.3044818: LauncherAppRenderer.cpp(290)] MCLauncher.triggerUpdateEvent("coreEvent.gameInstances");
      [Error: 2023-01-16 15:51:58.3042874: WinStoreInstaller_gamecore.cpp(1015)] Product [9NBLGGH2JHXJ] encountered error state with code [0x80073cfe] during windows store product progress update
      [Info: 2023-01-16 15:51:58.3069721: NetQueue.cpp(695)] NetQueue: Starting net action https://sentry.io/api/2703928/store/
      [Info: 2023-01-16 15:51:58.3174243: LauncherAppRenderer.cpp(290)] MCLauncher.triggerUpdateEvent("coreEvent.downloads");
      [Info: 2023-01-16 15:51:58.3232995: LauncherAppRenderer.cpp(290)] MCLauncher.triggerUpdateEvent("coreEvent.gameInstances");
      [Info: 2023-01-16 15:51:58.9562398: NetQueue.cpp(484)] NetQueue: Primary ip: 35.188.42.15, Host: sentry.io
      [Info: 2023-01-16 15:51:58.9562850: NetQueue.cpp(573)] NetQueue: Action finished: https://sentry.io/api/2703928/store/
      [Info: 2023-01-16 15:51:58.9563012: SentryAPI.cpp(120)] Rate limiting activated (429). Instructed to back off for 102 seconds.
      [Warning: 2023-01-16 15:51:58.9563233: NetQueue.cpp(607)] Action https://sentry.io/api/2703928/store/ failed in response handler. response code: 429 - error string: '
      [Info: 2023-01-16 15:52:03.3102942: UserIdentity.cpp(962)] Current token [with-refresh:false] - [notnull]
      [Info: 2023-01-16 15:52:03.3104887: Telemetry.cpp(282)] Posting 0 events.
      [Info: 2023-01-16 15:52:03.3105463: NetQueue.cpp(695)] NetQueue: Starting net action https://api.minecraftservices.com/events
      [Info: 2023-01-16 15:52:03.4621151: NetQueue.cpp(484)] NetQueue: Primary ip: 13.107.237.67, Host: api.minecraftservices.com
      [Info: 2023-01-16 15:52:03.4621594: NetQueue.cpp(573)] NetQueue: Action finished: https://api.minecraftservices.com/events
      [Info: 2023-01-16 15:52:03.4622069: NetQueue.cpp(615)] Action finalized: https://api.minecraftservices.com/events 

      I have also added the full log to the ticket.

      Can you please assist?

       

      Thanks in advance.

       

            Unassigned Unassigned
            sh00tem sh00tem
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              Created:
              Updated:
              Resolved: