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  1. Minecraft Launcher
  2. MCL-20194

Unable to install new launcher. Moving file from D: to C:.

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    • Icon: Bug Bug
    • Resolution: Fixed
    • 2.2.7264 (NEW Windows App)
    • Minecraft Launcher
    • None
    • Windows 10 Version 21H1 (OS Build 19043.1320)
    • Unconfirmed

      On my computers, my Profiles Directory is set to my D: Drive and Windows is installed on the C: Drive. Every time I try to install the new launcher on one of two PC's, I get the following via launcher_log.txt

      [Info: 2021-11-04 08:52:12.3916744: NetQueue.cpp(428)] NetQueue: Primary ip: 13.249.134.129, Host: launcher.mojang.com
      [Info: 2021-11-04 08:52:12.3917224: NetQueue.cpp(504)] NetQueue: Action finished: https://launcher.mojang.com/v1/objects/9c2347683d56b04241670887370e79e19712d1e8/libcef.dll
      [Info: 2021-11-04 08:52:12.3919326: NetQueue.cpp(532)] NetQueue: Action finalized: https://launcher.mojang.com/v1/objects/9c2347683d56b04241670887370e79e19712d1e8/libcef.dll
      [Info: 2021-11-04 08:52:12.3922138: PistonUpdate.cpp(746)] Mkdir(C:\...\locales)
      [Info: 2021-11-04 08:52:12.3925226: PistonUpdate.cpp(746)] Mkdir(C:\...\swiftshader)
      [Info: 2021-11-04 08:52:12.3928593: PistonUpdate.cpp(767)] CopyFile(D:\...\8f157cc1ab1c18bf47305543b149604797cd6587, C:\...\cef.pak)
      [Error: 2021-11-04 08:52:12.3952580: PistonUpdate.cpp(810)] Update failed for: /:\...\cef.pak, Error: The system cannot move the file to a different disk drive.
      [Error: 2021-11-04 08:52:14.0539907: main.cpp(119)] Updating common component failed!
      [Info: 2021-11-04 08:52:14.0553592: NetQueue.cpp(585)] NetQueue: Starting net action https://sentry.io/api/2705241/store/
      [Info: 2021-11-04 08:52:14.0573980: NetQueue.cpp(183)] NetQueue: Initiating shutdown.
      [Info: 2021-11-04 08:52:14.0574468: NetQueue.cpp(197)] NetQueue: Waiting for worker thread to finish...
      [Info: 2021-11-04 08:52:14.0574837: NetQueue.cpp(689)] NetQueue: Worker thread shutting down.
      [Info: 2021-11-04 08:52:14.0586503: NetQueue.cpp(200)] NetQueue: Done.
      

      It seems that for whatever reason, the installer is unable to move a required file from the D: Drive (User Profile) to C: Drive (Windows).

            Unassigned Unassigned
            Keezie Mark White
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              Created:
              Updated:
              Resolved: