Uploaded image for project: 'Minecraft Launcher'
  1. Minecraft Launcher
  2. MCL-11992

Minecraft launcher stays Grey

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    • Icon: Bug Bug
    • Resolution: Fixed
    • None
    • 2.1.5963-2.1.5969 (Stable), 2.1.7660 (Windows Beta), 2.1.9616-2.1.9618, 2.1.10835-2.1.10837, 2.1.13829, 2.1.15852, 2.2.327, 2.2.911 (Windows), 2.2.1259 (Windows), 2.2.1432 (macOS), 2.2.1431 (Windows), 2.2.2161 (Windows)
    • Minecraft Launcher
    • None
    • Community Consensus

      Potential Workaround

      First make sure the launcher and game are closed, then go to your Minecraft folder and delete launcher_msa_credentials(.json) and try starting the Minecraft Launcher again.

      • Windows Users: Press Windows + R on your keyboard, type %appdata%/.minecraft and click OK.
      • Mac Users: Press ⇧ Shift + ⌘ Command + G on your keyboard, type ~/Library/Application Support/minecraft and click Go.

      I just bought and downloaded minecraft and i've tried everything in my power to fix this, but when i open minecraft launcher it will not go off of a grey screen.  no button or login options at all

        1. launcher_log.txt
          7 kB
        2. launcher_log-1.txt
          30 kB
        3. launcher_log - dns query.txt
          72 kB

            Unassigned Unassigned
            _versatchy Satchel Moberg
            Votes:
            11 Vote for this issue
            Watchers:
            10 Start watching this issue

              Created:
              Updated:
              Resolved:
              CHK: