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  1. Minecraft Launcher
  2. MCL-11765

Issue while logging into the Minecraft Launcher/minecraft.net

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.6.91 (legacy)
    • None
    • None
    •  

      Internet Provider: Telekom Germany
    • Unconfirmed

      I recently decided to revisit minecraft which did work for the first few days. However about three days ago the launcher wouldnt accept my password and username/email ("Invalid username or password"). I reset the password on minecraft.net without issues, i tried to log into the launcher with the reset password, same error as before. I tried to log into minecraft.net aswell, without any success, the login button did react to being clicked (turning grey) but besides that nothing happend No error or notice that the login credentials were wrong. In the attached files you can see me trying to log in once in the vivaldi browser and once on internet explorer. Firefox and Chrome also both react the same. The error in the console always shows up when the button is pressed. My brother has the exact same issue(s), we tried this on three different PC's all of them arent able to log into minecraft.net and get the same unresponsive button, as well as two of them not being able to log into the minecraft launcher (we didnt test the third pc with the launcher). The only similiarity between them is that they are operating on the same internet access.  After that i reset the password multiple times, without any success, however with the password & email we were always able to log into our mojang accounts at account.mojang.com while the launcher and minecraft.net continued not to work in the exact same manner. However, when using a VPN or trying to login from an other Internet acces everything works fine, atleast with minecraft.net. I was not able to test this with the minecraft launcher since i didnt have acces to an Computer with it installed.

      My Brother has already reported the problem to the Mojang Support Center which told us to report the issue here.

        1. minecraft.netloginissue.png
          897 kB
          Dorian Bruschek
        2. minecraft.netloginissuewitherror.png
          214 kB
          Dorian Bruschek
        3. minecraftlauncherloginissue.png
          1.53 MB
          Dorian Bruschek

            Unassigned Unassigned
            dolo Dorian Bruschek
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              Created:
              Updated:
              Resolved: