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  1. Minecraft Launcher
  2. MCL-11740

Unable to Update Native Launcher

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    Details

    • Type: Bug
    • Status: Reopened
    • Resolution: Unresolved
    • Affects Version/s: 2.1.5963-2.1.5969 (Stable)
    • Fix Version/s: None
    • Component/s: Java Edition Versions
    • Labels:
      None
    • Environment:
      Windows 10 64bit

      Java version 8, update 221

       

      I am not running any anti-virus programs, and my internet connection and speed are both fine. Speed test hits at 12 ping, 87.66 Mbps Down, 80.87 Mbps Up
    • Confirmation Status:
      Unconfirmed

      Description

       **I got it to open the launcher somehow, but if I close it I have to go back to the website and use the alternate link to download it again. Any idea on what bug is causing this/how to fix it?

      I had a month off from Minecraft while I was moving. When I went to update it tonight (there have been at least 2 major updates) it got 66% of the way through and then froze, bringing up a pop-up that says Unable to Update Native Launcher.

      Tried: 

      Install update - Failure

      Uninstall, restart computer, reinstall - Failure

      Repairing - Failure

      Remove and try alternate (msi) link - Failure

      I have attached the updateLog.txt and now a nativelog.txt. There is no launcher_log.

       

      Can somebody help me with this?

        Attachments

        1. nativelog.txt
          0.8 kB
        2. updateLog.txt
          0.6 kB

          Activity

            People

            Assignee:
            Unassigned Unassigned
            Reporter:
            Anatreptic Lauren Armstrong
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            Watchers:
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              Dates

              Created:
              Updated: