Since I've bought the Ultimate Edition a couple of weeks ago, every time I played it, it either crashed or froze. Yesterday I played 30 minutes, 2 crashes, 2 freezes. It's not playable. My kids don't want to play anymore.

We played on the Xbox One in the past, it was working very well. Is it possible to transfer my licence to the Xbox One? Because right now, the quality of the game on switch is unacceptable.

Thank you