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  1. Minecraft Dungeons
  2. MCD-4699

Cannot download from Microsoft Store

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    • Windows
    • Unconfirmed

      I am unable to download this app from both the Microsoft Store and the XBOX App on Windows 10. I have spoken with Microsoft extensively with Windows and Xbox support. 

      This game is included in my Game Pass (Minecraft Dungeons - Windows 10) but I am continuously getting an error (Code: 0x80070424) and Microsoft cannot help and have directed me to you. 

      I have confirmed all Windows Updates are completed and restarted my PC several times. This is only an issue with this game title. Please help me. I have it on my XBOX (Paid Disk Version), but I also want it on my PC

      Screenshot attached below:

      Windows Store

      Xbox App (Windows 10)

            CaptainKirksSon Pat McInnes
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              Created:
              Updated:
              Resolved: