I kept getting an issue where i couldn't play for more then 15 min without it crashing, so i uninstalled and re-installed the game to see if that would help. When the game re-installed my character was gone. I literally have been playing this game non stop since it released, just ask my wife and friends. I had well over 40+ hours on it already and I really don't feel like replaying the entire game again from level 1. Im playing on windows but with my XB account so maybe that can help fix this issue, Gamertag is: DroopyTheShark