Dear Sir / Madam

I am playing on Minecraft pocket edition on an iPhoneX.

When I'm connected to WiFi, the game keeps freezing in the "Minecraft" loading screen. sometimes it loads to the main menu but immidialaty freezes again. before it freezes it says "Can't load recourse packs".

However,

When I use my mobile data, the game loads properly. The only thing is that I can't play online because I need a WiFi connection. Even when I first load the game on my mobile data and then switch in game over to WiFi it freezes the moment my phone connects to WiFi.

I hope I've explained my issue clearly.

Yours sincerly,

Octavio D.