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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
    </build-info>


<item>
            <title>[MCPE-9620] No sound at all on windows 10 edition</title>
                <link>https://bugs.mojang.com/browse/MCPE-9620</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;There is no sound at all for minecraft on windows 10 edition PC. I have tried checking all in game settings/ PC settings , rebooting, audio drivers Ect and Nothing works to resolve this issue! Please Fix ASAP!!&lt;/p&gt;

&lt;p&gt;There is also static that can happen on occasion.&lt;/p&gt;</description>
            <key id="116162">MCPE-9620</key>
            <summary>No sound at all on windows 10 edition</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                            <reporter username="Aftershock5167">Clint Konchar</reporter>
                        <labels>
                            <label>sound_missing</label>
                    </labels>
                <created>Sun, 2 Aug 2015 02:07:27 +0200</created>
                <updated>Sun, 15 Mar 2020 15:49:29 +0100</updated>
                            <resolved>Fri, 16 Oct 2015 15:21:00 +0200</resolved>
                                    <version>0.11.0 Beta 12</version>
                    <version>0.12.0 Win 10</version>
                                                                        <votes>4</votes>
                                    <watches>12</watches>
                                                                            <comments>
                            <comment id="647349" author="tylosh" created="Sun, 15 Mar 2020 15:49:29 +0100"  >&lt;p&gt;Same issue here.. i reinstalled the game twice.. nothing happens.&lt;/p&gt;</comment>
                            <comment id="635932" author="asn_l68" created="Tue, 18 Feb 2020 15:56:36 +0100"  >&lt;p&gt;I tried everything and the issue still persists. I even followed the instructions given by the helpers on a different forum. I re-downloaded, restarted my pc, updated my drivers and nothing worked.&#160;&#160;&lt;/p&gt;</comment>
                            <comment id="581416" author="suprememortal" created="Thu, 5 Sep 2019 23:19:37 +0200"  >&lt;p&gt;The actual fix to this is to install the &lt;b&gt;Media Feature Pack&lt;/b&gt; which is not bundled with Windows N/KN installations.&lt;/p&gt;

&lt;p&gt;Go to:&lt;br/&gt;
 &lt;b&gt;Settings &amp;gt; Apps &amp;gt; Optional Features &amp;gt; Add Feature &amp;gt; Media Feature Pack&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;Restart your PC and sound should start working.&lt;/p&gt;</comment>
                            <comment id="577721" author="nicking" created="Fri, 23 Aug 2019 19:41:22 +0200"  >&lt;p&gt;Have the same problem.&lt;/p&gt;

&lt;p&gt;Still no sound, i had Windows Media Player already installed (because my laptop was once a Win8.1)&lt;/p&gt;

&lt;p&gt;So i tried to reinstall but still didn&apos;t work.&lt;/p&gt;</comment>
                            <comment id="516961" author="konradst" created="Tue, 5 Feb 2019 17:14:10 +0100"  >&lt;p&gt;@MissMarzenia try windows 10 home fresh install and please reopen as it is 100% reproducible.&lt;/p&gt;</comment>
                            <comment id="516957" author="konradst" created="Tue, 5 Feb 2019 16:44:15 +0100"  >&lt;p&gt;It may seem ridiculous but if you&apos;ve got &quot;home&quot; version windows then install media player which is not there by default.&#160;&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://support.microsoft.com/pl-pl/help/14209/get-windows-media-player&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://support.microsoft.com/pl-pl/help/14209/get-windows-media-player&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;It contains the necessary codecs and the player for this game which uses WMP to play sounds (probably due to low cost porting to this platform)&lt;/p&gt;</comment>
                            <comment id="516909" author="kakashi uhio" created="Tue, 5 Feb 2019 05:02:15 +0100"  >&lt;p&gt;What is the solution to solve this problem it is occuring for me as well.... its solved but no solution how??&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="399127" author="megajd16" created="Sun, 13 Aug 2017 06:58:16 +0200"  >&lt;p&gt;Im not getting any sound, and no one of the solutions up there works.&lt;/p&gt;</comment>
                            <comment id="347628" author="konradst" created="Tue, 6 Dec 2016 22:56:21 +0100"  >&lt;p&gt;no sound at all, fresh install of minecraft on windows 10&lt;br/&gt;
other games and apps have sound, drivers are update, toggling frequencies, restarting or reinstalling the game doesn&apos;t help at all&lt;/p&gt;</comment>
                            <comment id="314496" author="kaleb418" created="Sat, 18 Jun 2016 07:01:23 +0200"  >&lt;p&gt;&lt;a href=&quot;https://bugs.mojang.com/secure/ViewProfile.jspa?name=Hastarin&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;@Jon Benson&lt;/a&gt; Please search for your bug, then create a new ticket if your bug hasn&apos;t already been reported.&lt;/p&gt;</comment>
                            <comment id="314472" author="hastarin" created="Sat, 18 Jun 2016 01:49:45 +0200"  >&lt;p&gt;If I log straight into a realm on the Windows 10 edition I do get music and the odd sound but most do not trigger.&lt;/p&gt;

&lt;p&gt;I did find a workaround though.  Simply open a local world and hit a block, then quit and load the Realm again and audio works as expected.&lt;/p&gt;</comment>
                            <comment id="313765" author="statenotcity" created="Wed, 15 Jun 2016 04:06:24 +0200"  >&lt;p&gt;Can confirm. I had this issue when the beta first launched last year. I haven&apos;t played since then (stuck with the Xbox One version.) Came back to test Realms integration and have limited audio. I can hear audio from music, the menu, and a few actions in game (picking up blocks, walking, water, and destroying dirt) but no mining sounds from any tool or when punching trees for wood. Animals have not made any sounds yet either nor any villagers.&lt;/p&gt;</comment>
                            <comment id="284754" author="ins0minacd4ve" created="Fri, 12 Feb 2016 03:31:16 +0100"  >&lt;p&gt;I don&apos;t have any sound either. I just installed the beta today. checked a few setting and every other sound is working. AMD/ATI card, they just came out with a fix for sound issues on this card btw. Might be something they did?&lt;/p&gt;</comment>
                            <comment id="283477" author="svershin@gmail.com" created="Sat, 6 Feb 2016 17:54:34 +0100"  >&lt;p&gt;Just installed v0.13.2 and can confirm that I get no sound at all. Tried fiddling with drivers, settings, manually disabled other audio devices to narrow down the issue. Nothing helped. Let me know if providing any sort of logging would be helpful.&lt;/p&gt;</comment>
                            <comment id="255813" author="missmarzenia" created="Fri, 16 Oct 2015 15:21:00 +0200"  >&lt;p&gt;Cleaning up old issues. If this bug still occurs in latest version, please leave a comment so we can reopen. &lt;/p&gt;</comment>
                            <comment id="246757" author="gushie" created="Wed, 2 Sep 2015 10:31:29 +0200"  >&lt;p&gt;I&apos;ve had a similar issue.&lt;br/&gt;
I started off with sound, but after a while the FX and Music sounds disappeared. Volume for both on full in the settings.&lt;br/&gt;
However the sound on the Minecraft menu (button clicks) still worked, and all other programs produced sound OK.&lt;br/&gt;
Exiting and starting Minecraft again didn&apos;t resolve the issue.&lt;br/&gt;
I have since rebooted and the sounds have come back.. for now.&lt;/p&gt;</comment>
                            <comment id="245796" author="marome" created="Thu, 27 Aug 2015 20:29:11 +0200"  >&lt;p&gt;I have an addition to this problem, Minecraft Windows Edition freezes for a little while and then somehow takes control and mutes ALL sound on my computer. The volume icon does not have an &apos;x&apos; like it&apos;s muted the normal way and the sound pillars move up and down like there should be sound.&lt;br/&gt;
This does not happen with any other program.&lt;/p&gt;</comment>
                            <comment id="244756" author="beevee96" created="Sat, 22 Aug 2015 19:12:25 +0200"  >&lt;p&gt;I get a weird crackling sound that overpowers all other sound on my PC (I like to play with itunes playing music) issue goes away when I close the game after making a weird loud popping sound. &lt;/p&gt;</comment>
                            <comment id="243440" author="abbervaildream" created="Mon, 17 Aug 2015 15:40:42 +0200"  >&lt;p&gt;I have edited Device Settings and get no sound. 1 out of 4 times i start the game i get sounds, Can this bug please be fixed &lt;sup&gt;_&lt;/sup&gt;&lt;/p&gt;</comment>
                            <comment id="242937" author="vincent294" created="Sat, 15 Aug 2015 02:48:05 +0200"  >&lt;p&gt;I got crackling, but it only happens when I start the game with my headphones plugged in. Starting it up on my speakers and then plugging the headphones in afterwards works normally. Hope that&apos;s helpful for you, or maybe it&apos;s a completely different bug.&lt;/p&gt;</comment>
                            <comment id="239748" author="luisrobles" created="Mon, 3 Aug 2015 17:35:45 +0200"  >&lt;p&gt;It happens randomly. I have the same issue too.&lt;/p&gt;</comment>
                            <comment id="239164" author="gatharian" created="Sun, 2 Aug 2015 02:46:27 +0200"  >&lt;p&gt;You will need to edit your audio device settings. &lt;br/&gt;
-Right click volume icon.&lt;br/&gt;
-Select playback devices.&lt;br/&gt;
-Right click the audio device that shows with green check mark.&lt;br/&gt;
-Select properties.&lt;br/&gt;
-Click advanced tab.&lt;br/&gt;
-Default format should be the highest sound quality. For example 32 bit, 192000 Hz (Studio Quality).&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                                                <inwardlinks description="is duplicated by">
                                        <issuelink>
            <issuekey id="117330">MCPE-9875</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="119416">MCPE-10304</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="119946">MCPE-10357</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="120259">MCPE-10403</issuekey>
        </issuelink>
                            </inwardlinks>
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