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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-7030] Black screen on startup. </title>
                <link>https://bugs.mojang.com/browse/MCPE-7030</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Downloaded Minecraft PE from Google Play Store today. (31/03/2013)&lt;br/&gt;
My tablet is a Zenithink ZT Pad running &lt;br/&gt;
zt282_h3_1a_1gb_c91_android4.0_0818_v1.42&lt;/p&gt;

&lt;p&gt;When I attempt to open Minecraft PE Version 0.8.1, the screen goes black and stays black.&lt;/p&gt;

&lt;p&gt;I&apos;ve searched this website for instructions - there are multiple reported issues of the same problem, all of which give no information for the user, they just say &apos;issue resolved&apos; or &apos;duplicate of issue number....&apos;. There is no information about what I should do.&lt;/p&gt;
</description>
            <key id="78336">MCPE-7030</key>
            <summary>Black screen on startup. </summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                            <reporter username="Seaninspain">Sean Keenan</reporter>
                        <labels>
                    </labels>
                <created>Mon, 31 Mar 2014 12:36:49 +0200</created>
                <updated>Thu, 26 Mar 2015 14:46:20 +0100</updated>
                            <resolved>Thu, 26 Mar 2015 14:46:20 +0100</resolved>
                                    <version>0.8.1</version>
                                                                        <votes>3</votes>
                                    <watches>6</watches>
                                                                            <comments>
                            <comment id="223034" author="missmarzenia" created="Thu, 26 Mar 2015 14:46:20 +0100"  >&lt;p&gt;Old version issue, please update Affected Versions if this error occurs again. &lt;/p&gt;</comment>
                            <comment id="191677" author="ezekielelin" created="Thu, 21 Aug 2014 03:32:53 +0200"  >&lt;p&gt;Also, sean if you go to &lt;a href=&quot;http://help.mojang.com&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://help.mojang.com&lt;/a&gt; you can get an email form to contact the company directly (&lt;a href=&quot;http://help.mojang.com/customer/portal/emails/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://help.mojang.com/customer/portal/emails/new&lt;/a&gt;).&lt;/p&gt;</comment>
                            <comment id="191675" author="ezekielelin" created="Thu, 21 Aug 2014 03:29:05 +0200"  >&lt;p&gt;Sean, you can request a refund through most online app stores.&lt;/p&gt;

&lt;p&gt;For example, on the iTunes store you can report a problem on a purchase made in the past 90 days by clicking Report a Problem in your receipt email, see the example I put here: &lt;a href=&quot;http://imgur.com/x9fRSfk.png&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://imgur.com/x9fRSfk.png&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="191510" author="sbd01" created="Wed, 20 Aug 2014 22:02:58 +0200"  >&lt;p&gt;Does this issue persist in the latest version of MCPE, 0.9.5?&lt;/p&gt;</comment>
                            <comment id="149669" author="seaninspain" created="Wed, 2 Apr 2014 10:28:31 +0200"  >&lt;p&gt;Is there a purpose to this site at all? Or do we just search for a way of fixing our shoddy software, find all the previous complaints of the same issue marked &apos;issue resolved&apos; with no further information, and then just get ignored?&lt;/p&gt;

&lt;p&gt;Sorry to be old-fashioned, but I just spent money on a Mojang product, found that it doesn&apos;t work, and now find that there&apos;s no support, no contact form, no instructions about what to do and just a couple of links to forums &apos;staffed&apos; by the general public. Is that supposed to be &apos;service&apos;? From a company who have sold millions of copies of Minecraft, and have made multi-millions of dollars from doing so? Not even a contact address?&lt;/p&gt;

&lt;p&gt;Well done world for accepting this as normal. What a load of horse-shit. &lt;/p&gt;</comment>
                            <comment id="149449" author="seaninspain" created="Mon, 31 Mar 2014 13:35:13 +0200"  >&lt;p&gt;Also, the version of Minecraft is &lt;br/&gt;
Minecraft -Pocket Edition version 0.8.1&lt;/p&gt;
</comment>
                            <comment id="149448" author="seaninspain" created="Mon, 31 Mar 2014 13:33:22 +0200"  >&lt;p&gt;OK some extra details :&lt;/p&gt;

&lt;p&gt;Android version: 4.0.3&lt;br/&gt;
Kernel version 2.6.34&lt;br/&gt;
Model Number: ZT ICS&lt;/p&gt;</comment>
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