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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-23659] Game crashes Android tablet on startup</title>
                <link>https://bugs.mojang.com/browse/MCPE-23659</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;App crashes device on startup.&lt;br/&gt;
Using a Q88H with an Allwinner A33 processor, firmwre v2.1, kernel 3.4.39&lt;br/&gt;
All available updates for device, android, and app installed.&lt;br/&gt;
On selecting the game icon, the screen changes to a &apos;near black&apos; suggesting it is trying to load, it then causes a restart of the tablet without any visible splash screen/graphics for the game.&lt;/p&gt;

&lt;p&gt;This occurs both on a device that has other user selected apps installed, and on a device reset to factory defaults.&lt;/p&gt;

&lt;p&gt;Occurs on more than one device of this make and model so not specific to individual device.&lt;/p&gt;

&lt;p&gt;Both devices running on established and stable wifi connection with good connection speeds (15Mbps or greater).&lt;/p&gt;

&lt;p&gt;No consistent error message shown after device restart, usually device appears to be working fine and other games/apps open.&lt;/p&gt;

&lt;p&gt;Once there was a message relating to com.google.process.gapps&lt;br/&gt;
There was another error relating to a different process, but did not log details.&lt;br/&gt;
Neither message is consistently displayed (both occurred only once out of &amp;gt;20 attempts)&lt;/p&gt;</description>
            <key id="176473">MCPE-23659</key>
            <summary>Game crashes Android tablet on startup</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                            <reporter username="Furble">Antony Patchett</reporter>
                        <labels>
                    </labels>
                <created>Wed, 26 Jul 2017 09:03:53 +0200</created>
                <updated>Thu, 28 Dec 2017 17:50:45 +0100</updated>
                            <resolved>Thu, 28 Dec 2017 17:50:45 +0100</resolved>
                                    <version>1.1.4.51</version>
                                                                        <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="425411" author="mega_spud" created="Thu, 28 Dec 2017 17:50:45 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;Crashes such as these are now logged automatically, so will be investigated further by the development team internally.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write Awesome Tickets! &#128175;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; title=&quot;Help From the Minecraft Community &#128377;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; title=&quot;Feedback and Suggestions &#9997;&#65039;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; title=&quot;Official Minecraft Wiki &#127891;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="409607" author="bemoty" created="Thu, 28 Sep 2017 19:19:34 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is a &lt;b&gt;&lt;font color=&quot;#FF5722&quot;&gt;Duplicate&lt;/font&gt;&lt;/b&gt; of &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-14125&quot; title=&quot;MCPE crashes on startup&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-14125&quot;&gt;&lt;del&gt;MCPE-14125&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;If you have additional information, please add it to that report.&lt;br/&gt;
Please &lt;a href=&quot;https://confluence.atlassian.com/display/JIRA/Basic+Searching&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;search&lt;/a&gt; before reporting, as it&apos;s likely that one exists already.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;http://hopper.minecraft.net/help/technical-support-resources/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.mojang.com/customer/portal/emails/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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