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    <title>Mojang Studios Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-23181] Settings are not saved and the custom skin is black</title>
                <link>https://bugs.mojang.com/browse/MCPE-23181</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;HTC 10&lt;/p&gt;

&lt;p&gt;Hi,&lt;br/&gt;
When I open MC:PE, all the settings, servers etc that I previously made changes to are reset and it&apos;s like the first time I open the game (promt to sign in with xBox...). Also, when I try to have a custom skin, it looks completely black.&lt;br/&gt;
This issue only occurs when MC:PE is on the SD Card and it can be resolved by moving it from SD Card to Internal Storage.&lt;br/&gt;
I think this happens because in Andoid N (and Android M too), the SD Card is sort of encrypted: &lt;a href=&quot;https://nelenkov.blogspot.com/2015/06/decrypting-android-m-adopted-storage.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://nelenkov.blogspot.com/2015/06/decrypting-android-m-adopted-storage.html&lt;/a&gt;&lt;br/&gt;
Hope this is fixed soon&lt;/p&gt;</description>
            <key id="175084">MCPE-23181</key>
            <summary>Settings are not saved and the custom skin is black</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="Touficb">Toufic Batache</reporter>
                        <labels>
                    </labels>
                <created>Wed, 5 Jul 2017 12:51:13 +0200</created>
                <updated>Wed, 5 Jul 2017 15:19:21 +0200</updated>
                            <resolved>Wed, 5 Jul 2017 15:19:21 +0200</resolved>
                                    <version>1.1.3.1</version>
                                                                        <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="392769" author="mega_spud" created="Wed, 5 Jul 2017 15:19:21 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue has been closed as a &lt;b&gt;&lt;font color=&quot;#FF5722&quot;&gt;Duplicate&lt;/font&gt;&lt;/b&gt; of &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-20617&quot; title=&quot;Custom Skin Cannot be Chosen and / or Appears Black&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-20617&quot;&gt;&lt;del&gt;MCPE-20617&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;Please also see ticket &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-20484&quot; title=&quot;Settings Reset&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-20484&quot;&gt;&lt;del&gt;MCPE-20484&lt;/del&gt;&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;If you have not, please &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project%20%3D%20MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;font color=&quot;#FF5722&quot;&gt;&lt;ins&gt;search&lt;/ins&gt;&lt;/font&gt;&lt;/a&gt; before reporting, as it&apos;s likely that one exists already.&lt;/p&gt;



&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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            <issuekey id="165575">MCPE-20484</issuekey>
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            <issuekey id="166130">MCPE-20617</issuekey>
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