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    <title>Mojang Studios Jira</title>
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    <language>en</language>    <build-info>
        <version>9.12.2</version>
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        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-23149] Marketplace Coins</title>
                <link>https://bugs.mojang.com/browse/MCPE-23149</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;I have tried to purchase the &#163;9.99 coins pack in the marketplace. The first time not long after the update where it began I purchased successfully and received the coins to use. I have now tried to do the same on three subsequent occasions and none of the coins have registered even though the payment has been processed. I received refunds from Apple and have been in touch with Mojang, asking the last time if it would work and was reassured. So it hasn&apos;t worked again and in my continued email conversation with Mojang I was told:&lt;/p&gt;

&lt;p&gt;&quot; JUN 27, 2017  |  09:42AM CEST &lt;br/&gt;
Patrik S. replied:&lt;br/&gt;
Hi John,&lt;/p&gt;

&lt;p&gt;I&apos;m sorry to hear that.&lt;/p&gt;

&lt;p&gt;It&apos;s possible that what you&apos;re experiencing is a bug. As such, you might want to report it at &lt;a href=&quot;https://help.mojang.com/customer/portal/articles/409117-where-can-i-view-or-submit-bugs-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://help.mojang.com/customer/portal/articles/409117-where-can-i-view-or-submit-bugs-&lt;/a&gt; so that a moderator and/or developer can take a look.&lt;/p&gt;

&lt;p&gt;If you have questions regarding your purchase, please contact your app store. &lt;/p&gt;

&lt;p&gt;Best regards,&lt;br/&gt;
Patrik S. &lt;br/&gt;
Mojang Support &quot;&lt;/p&gt;

&lt;p&gt;So that is why I am submitting this.&lt;/p&gt;</description>
            <key id="174935">MCPE-23149</key>
            <summary>Marketplace Coins</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                            <reporter username="johnboy4439">John Derek Hayes</reporter>
                        <labels>
                    </labels>
                <created>Mon, 3 Jul 2017 13:26:07 +0200</created>
                <updated>Tue, 3 Jul 2018 18:04:31 +0200</updated>
                            <resolved>Tue, 3 Jul 2018 18:04:31 +0200</resolved>
                                    <version>1.1.2.50</version>
                                                                        <votes>3</votes>
                                    <watches>2</watches>
                                                                            <comments>
                            <comment id="466713" author="mega_spud" created="Tue, 3 Jul 2018 18:04:31 +0200"  >&lt;p&gt;Cleaning up old tickets:  This ticket has not been updated recently (1 year+) so is being closed as &lt;em&gt;Cannot Reproduce&lt;/em&gt;.  If you feel this is still a valid issue then please comment, or create a new ticket following the &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write helpful bug reports&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write Awesome Tickets! &#128175;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; title=&quot;Help From the Minecraft Community &#128377;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; title=&quot;Feedback and Suggestions &#9997;&#65039;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; title=&quot;Official Minecraft Wiki &#127891;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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