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    <title>Mojang Studios Jira</title>
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    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-23000] skins crash game</title>
                <link>https://bugs.mojang.com/browse/MCPE-23000</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;A few months ago an update reset my skin despite not changing the skin data in settings. Txt or the custom.PNG file and ever since I have been unable to select a custom skin in any version when I select the image it simply turns the screen black for a few seconds and then a different shade of black for about a minute and then mcpe resrarts&lt;/p&gt;</description>
            <key id="174302">MCPE-23000</key>
            <summary>skins crash game</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                            <reporter username="dirtlordthezombieking">j parker</reporter>
                        <labels>
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                <created>Mon, 26 Jun 2017 15:34:08 +0200</created>
                <updated>Sat, 24 Nov 2018 14:54:14 +0100</updated>
                            <resolved>Thu, 28 Dec 2017 17:50:29 +0100</resolved>
                                    <version>1.1.3.1</version>
                                                                        <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="502923" author="michelehaymart@hotmail.com" created="Sat, 24 Nov 2018 14:54:14 +0100"  >&lt;p&gt;I have the same problem. I cannot change my skin and every time I try the game crashes.&lt;/p&gt;</comment>
                            <comment id="425284" author="mega_spud" created="Thu, 28 Dec 2017 17:50:29 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;Crashes such as these are now logged automatically, so will be investigated further by the development team internally.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write Awesome Tickets! &#128175;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; title=&quot;Help From the Minecraft Community &#128377;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; title=&quot;Feedback and Suggestions &#9997;&#65039;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; title=&quot;Official Minecraft Wiki &#127891;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="392330" author="dirtlordthezombieking" created="Mon, 3 Jul 2017 00:47:48 +0200"  >&lt;p&gt;Turns out that there was a .nomedia file in the com.mojang folder and that was somehow blocking the app from replacing the skin (which is strange because all a .nomedia file does is block media scans in the folder and the existing custom.PNG file was not replace and no new file was added meaning skins are no longer stored in that directory)&lt;/p&gt;</comment>
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