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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-22328] Minecraft PE crashes on Kindle Fire</title>
                <link>https://bugs.mojang.com/browse/MCPE-22328</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;After update to 1.1.0.55 Minecraft PE crashes after clicking the play button. Factory reset of device and fresh install of Minecraft PE does not resolve the issue. &lt;/p&gt;</description>
            <key id="172402">MCPE-22328</key>
            <summary>Minecraft PE crashes on Kindle Fire</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="zmutrux">Zac Mutrux</reporter>
                        <labels>
                            <label>crash</label>
                    </labels>
                <created>Sun, 4 Jun 2017 05:08:22 +0200</created>
                <updated>Sun, 3 Nov 2019 21:19:37 +0100</updated>
                            <resolved>Mon, 31 Jul 2017 08:52:20 +0200</resolved>
                                    <version>1.1.0.55</version>
                    <version>1.1.4.51</version>
                                                                        <votes>5</votes>
                                    <watches>5</watches>
                                                                            <comments>
                            <comment id="597612" author="mimmythetimmy" created="Sun, 3 Nov 2019 21:19:37 +0100"  >&lt;p&gt;On mcpe minecraft crashes on Amazon fire 3rd gen and says the Amazon app store failed when minecraft is a offline/sometimes online game&lt;/p&gt;</comment>
                            <comment id="396324" author="drawesome4333" created="Mon, 31 Jul 2017 08:47:22 +0200"  >&lt;p&gt;I can confirm this an issue with 1.1.4 as well.&lt;/p&gt;</comment>
                            <comment id="390653" author="colinmacc" created="Sat, 24 Jun 2017 12:12:18 +0200"  >&lt;p&gt;This is still a problem in update 1.1.2&lt;/p&gt;

&lt;p&gt;Edit: The Xbox live account workaround did fix this, but I don&apos;t really want my daughter having this turned on all the time, so a proper fix would be nice.&lt;/p&gt;</comment>
                            <comment id="389123" author="sugarmags711" created="Sat, 17 Jun 2017 18:07:48 +0200"  >&lt;p&gt;My son is having the same issue. 3 gb free space. Have uninstalled and reinstalled, force stopped, cleared data and cache, and did a factory reset. Nothing has helped. I did manage to log him into a shared game with me on my Samsung Galaxy s5 active. It worked, but crashes upon exit. Game doesn&apos;t work without wifi and the shared game. It still crashes even then, just not everytime. It didn&apos;t have any problems until the 1.1 update. Really hate this. Please put out a patch or update ASAP. Thanks. &lt;/p&gt;</comment>
                            <comment id="388990" author="rikmeucci" created="Fri, 16 Jun 2017 09:13:05 +0200"  >&lt;p&gt;It appears to need you logged in to the Xbox live account, though. While it works temporarily when you&apos;re logged out the original problems recur after a period of time (overnight, say). So at the moment it&apos;s forcing you to have an Xbox live account. I also don&apos;t know whether it will be possible to play outside of wifi range. &lt;/p&gt;</comment>
                            <comment id="388978" author="devinsmith@gmail.com" created="Fri, 16 Jun 2017 03:54:53 +0200"  >&lt;p&gt;I can confirm that Riccardo&apos;s workaround works here. Hopefully the Minecraft team can make this work without having an Xbox live account.&lt;/p&gt;</comment>
                            <comment id="388954" author="rikmeucci" created="Fri, 16 Jun 2017 00:08:59 +0200"  >&lt;p&gt;This update has also caused this problem for my daughter&apos;s Kindle edition of mcpe. It bombed out to the carousel, on play, or trying to go to storage settings. &lt;/p&gt;

&lt;p&gt;I may have a workaround but it&apos;s kind of kooky. I saw a similar sort of crash being caused by an Xbox live login issue (reported on youtube). My daughter doesn&apos;t have an account, but assuming a link, I set up a dummy Xbox live account and logged in through mcpe. &lt;br/&gt;
No crashes. I logged out again and still no crashes. So, fingers crossed... &lt;/p&gt;

&lt;p&gt;I&apos;m assuming that the update has a glitch relating to Xbox live login, which logging in properly solves. &lt;/p&gt;</comment>
                            <comment id="388532" author="swalker19" created="Tue, 13 Jun 2017 06:44:57 +0200"  >&lt;p&gt;I am a newbie here, but same problem. Have 6 GB free. Updated with the discovery update, we think, every time we press Play it crashes.  I have a very unhappy family. someone please fix this&lt;/p&gt;</comment>
                            <comment id="387949" author="colinmacc" created="Fri, 9 Jun 2017 16:24:32 +0200"  >&lt;p&gt;I also have this problem.&lt;br/&gt;
Initially I was getting the crash when clicking the play button, or going to Storage Options.&lt;/p&gt;

&lt;p&gt;I deleted all my worlds, and now I only get it when I try to create a new world.&lt;/p&gt;

&lt;p&gt;Also using Kindle Fire HD (2nd generation)&lt;/p&gt;</comment>
                            <comment id="386659" author="devinsmith@gmail.com" created="Sun, 4 Jun 2017 18:40:47 +0200"  >&lt;p&gt;Clicking Play on the main screen works for me but MCPE crashes before entering the game. I can click &quot;Play&quot;, then &quot;Create New&quot;, &quot;Generate Random&quot;, and on the Create New World screen, with default settings, clicking &quot;Play&quot; crashes.&lt;/p&gt;

&lt;p&gt;Interestingly, I can get into Settings -&amp;gt; Storage without a problem&lt;/p&gt;</comment>
                            <comment id="386647" author="dgholsinger" created="Sun, 4 Jun 2017 17:17:43 +0200"  >&lt;p&gt;Experiencing the same problem.  Kindle Fire HD running 7.5.1  Has 16 gigs, with 3 gigs free.&lt;/p&gt;

&lt;p&gt;Same problem happens inside and outside of the FreeTime app.&lt;/p&gt;

&lt;p&gt;Uninstalling and reinstalling doesn&apos;t help.&lt;/p&gt;

&lt;p&gt;It opens to the initial screen, but when you press &quot;play&quot; it crashes and exits.  Interestingly, you can open settings, and click on all the options except &quot;Storage.&quot; When you click on &quot;Storage.&quot; it crashes and exits.&lt;/p&gt;
</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                            <outwardlinks description="duplicates">
                                        <issuelink>
            <issuekey id="165221">MCPE-20354</issuekey>
        </issuelink>
                            </outwardlinks>
                                                                <inwardlinks description="is duplicated by">
                                        <issuelink>
            <issuekey id="172987">MCPE-22503</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="175454">MCPE-23325</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="175661">MCPE-23401</issuekey>
        </issuelink>
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