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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-22101] Mcpe has stopped working </title>
                <link>https://bugs.mojang.com/browse/MCPE-22101</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;My game don&apos;t work.. When i get them was ok but about one day them continue to stop working...&lt;br/&gt;
(Minecraft:Poket edition has stopped)&lt;br/&gt;
Samsung S3 neo &lt;/p&gt;</description>
            <key id="171708">MCPE-22101</key>
            <summary>Mcpe has stopped working </summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                            <reporter username="DekaBit">Robert alexandru </reporter>
                        <labels>
                    </labels>
                <created>Sat, 27 May 2017 15:15:01 +0200</created>
                <updated>Sat, 27 May 2017 19:46:03 +0200</updated>
                            <resolved>Sat, 27 May 2017 19:46:03 +0200</resolved>
                                    <version>1.1.0.9</version>
                                                                        <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="385127" author="mega_spud" created="Sat, 27 May 2017 19:46:03 +0200"  >&lt;p&gt;Have you tried a full reinstall of the game?&lt;/p&gt;

&lt;p&gt;Backup any data you don&apos;t want to lose, then try the following:&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;Backup your MinecraftWorlds folder (if you want to save your worlds) (&lt;em&gt;Device storage &amp;gt; games &amp;gt; com.mojang &amp;gt; minecraftWorlds&lt;/em&gt;)&lt;/li&gt;
	&lt;li&gt;Uninstall MCPE&lt;/li&gt;
	&lt;li&gt;Delete the com.mojang folder (&lt;em&gt;Device storage &amp;gt; games &amp;gt; com.mojang&lt;/em&gt;)&lt;/li&gt;
	&lt;li&gt;Reinstall MCPE&lt;/li&gt;
	&lt;li&gt;Run MCPE and if it works restore your MinecraftWorlds folder&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;Sometimes a clean install of the game will help with these kind of issues.&lt;/p&gt;

&lt;p&gt;Please back up any data you wish to keep and uninstall then reinstall the game.  You might find following links helpful:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;&lt;a href=&quot;http://pocketbeta.minecraft.net/p/how-to-make-backup.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;How to Back Up Worlds&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;&lt;a href=&quot;http://support.xbox.com/en-GB/games/game-setup/how-to-uninstall-reinstall-game-windows-10&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;How to uninstall and reinstall a game on Windows 10&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Also, please check that your system drivers are all up to date before reporting back.&lt;/p&gt;

&lt;p&gt;Failing that, any crashes are logged automatically.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="385126" author="mega_spud" created="Sat, 27 May 2017 19:45:17 +0200"  >&lt;div class=&quot;panel&quot; style=&quot;border-color: orange;border-width: 1px;&quot;&gt;&lt;div class=&quot;panelContent&quot;&gt;
&lt;p&gt;&lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/warning.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt; Please do not mark issues as &lt;em&gt;private&lt;/em&gt;, unless your bug report is an exploit or contains information about your username or server.&lt;/p&gt;
&lt;/div&gt;&lt;/div&gt;</comment>
                    </comments>
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                            <attachment id="140157" name="1495889717662.jpg" size="27991" author="DekaBit" created="Sat, 27 May 2017 15:11:38 +0200"/>
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