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    <title>Mojang Studios Jira</title>
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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-21801] when I try to upload my skin in MCPE it will go black and put Steve on and I&apos;ve tried other skins from different apps and they don&apos;t work either also my setting resets every time I clear the app can u plz fix this</title>
                <link>https://bugs.mojang.com/browse/MCPE-21801</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;I have a BLU Android and like I said ever time I clear the app my setting resets also my skins won&apos;t upload they appear black and then turn back into Steve PLZ FIX THIS&lt;/p&gt;</description>
            <key id="170201">MCPE-21801</key>
            <summary>when I try to upload my skin in MCPE it will go black and put Steve on and I&apos;ve tried other skins from different apps and they don&apos;t work either also my setting resets every time I clear the app can u plz fix this</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="AgentAwesomeSaus">Jada Buck</reporter>
                        <labels>
                    </labels>
                <created>Sat, 6 May 2017 18:44:56 +0200</created>
                <updated>Tue, 9 May 2017 09:29:29 +0200</updated>
                            <resolved>Tue, 9 May 2017 09:28:58 +0200</resolved>
                                    <version>1.0.8.1</version>
                                                                        <votes>1</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="382133" author="mega_spud" created="Tue, 9 May 2017 09:28:58 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue has been closed as a &lt;b&gt;&lt;font color=&quot;#FF5722&quot;&gt;Duplicate&lt;/font&gt;&lt;/b&gt; of &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-20484&quot; title=&quot;Settings Reset&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-20484&quot;&gt;&lt;del&gt;MCPE-20484&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;It has been linked to this report. If you have additional information, please add it to that report.&lt;br/&gt;
If you have not, please &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project%20%3D%20MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;font color=&quot;#FF5722&quot;&gt;&lt;ins&gt;search&lt;/ins&gt;&lt;/font&gt;&lt;/a&gt; before reporting, as it&apos;s likely that one exists already.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="381904" author="ideeserveyt" created="Sun, 7 May 2017 20:56:57 +0200"  >&lt;p&gt;I have that same issue &lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/sad.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</comment>
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            <issuekey id="165575">MCPE-20484</issuekey>
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