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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-21725] When you try to open Minecraft Windows 10 Edition, it will show the mojang logo for 5 - 23 seconds and then close.</title>
                <link>https://bugs.mojang.com/browse/MCPE-21725</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Yesterday, i wanted to play Minecraft Windows 10 Edition, but when I tried to open it, it showed up the mojang logo for a few seconds and the it closed. I tried Things like deleting everything except the minecraftpeWorlds  Folder, but it did not work.&lt;/p&gt;

&lt;p&gt;Steps to reproduce:&lt;/p&gt;

&lt;p&gt;1. Try to open Minecraft Windows 10 Edition.&lt;br/&gt;
2. It will Close after showing the mojang logo.&lt;/p&gt;

&lt;p&gt;If this is a duplicate, I apologize, but I couldn&#180;t find any other reports of this bug, so i decided to create a report. Please fix it soon, because with this bug, I can&#180;t play Minecraft Windows 10 Edition.&lt;/p&gt;</description>
            <key id="169915">MCPE-21725</key>
            <summary>When you try to open Minecraft Windows 10 Edition, it will show the mojang logo for 5 - 23 seconds and then close.</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                            <reporter username="Polarminer">Michael Leonhard Steinmetz</reporter>
                        <labels>
                    </labels>
                <created>Wed, 3 May 2017 11:46:32 +0200</created>
                <updated>Wed, 3 May 2017 16:03:46 +0200</updated>
                            <resolved>Wed, 3 May 2017 16:03:46 +0200</resolved>
                                    <version>1.0.7.0</version>
                    <version>1.1.0.9</version>
                                                                        <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="381126" author="mega_spud" created="Wed, 3 May 2017 16:03:46 +0200"  >&lt;p&gt;Excellent! &lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</comment>
                            <comment id="381125" author="polarminer" created="Wed, 3 May 2017 16:01:22 +0200"  >&lt;p&gt;Thanks!!! Reinstalling worked!!! &lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</comment>
                            <comment id="381121" author="mega_spud" created="Wed, 3 May 2017 15:49:40 +0200"  >&lt;p&gt;Have you tried a full reinstall of the game?&lt;/p&gt;

&lt;p&gt;Backup any data you don&apos;t want to lose, then try the following:&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;Backup your MinecraftWorlds folder (if you want to save your worlds) (&lt;em&gt;Device storage &amp;gt; games &amp;gt; com.mojang &amp;gt; minecraftWorlds&lt;/em&gt;)&lt;/li&gt;
	&lt;li&gt;Uninstall MCPE&lt;/li&gt;
	&lt;li&gt;Delete the com.mojang folder (&lt;em&gt;Device storage &amp;gt; games &amp;gt; com.mojang&lt;/em&gt;)&lt;/li&gt;
	&lt;li&gt;Reinstall MCPE&lt;/li&gt;
	&lt;li&gt;Run MCPE and if it works restore your MinecraftWorlds folder&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;Sometimes a clean install of the game will help with these kind of issues.&lt;/p&gt;

&lt;p&gt;Please back up any data you wish to keep and uninstall then reinstall the game.  You might find following links helpful:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;&lt;a href=&quot;http://pocketbeta.minecraft.net/p/how-to-make-backup.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;How to Back Up Worlds&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;&lt;a href=&quot;http://support.xbox.com/en-GB/games/game-setup/how-to-uninstall-reinstall-game-windows-10&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;How to uninstall and reinstall a game on Windows 10&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Also, please check that your system drivers are all up to date before reporting back.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="381107" author="polarminer" created="Wed, 3 May 2017 14:37:17 +0200"  >&lt;p&gt;Why is no one seeing this report?&lt;/p&gt;</comment>
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