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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-21219] Bought skin packs won&apos;t sync with my Xbox Live account in the marketplace</title>
                <link>https://bugs.mojang.com/browse/MCPE-21219</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Skin packs I bought on Google Play won&apos;t synchronize with the marketplace. It asks me to buy that skin pack again.&lt;/p&gt;</description>
            <key id="168201">MCPE-21219</key>
            <summary>Bought skin packs won&apos;t sync with my Xbox Live account in the marketplace</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                            <reporter username="joepaleto">JoePaleto</reporter>
                        <labels>
                    </labels>
                <created>Fri, 14 Apr 2017 08:50:23 +0200</created>
                <updated>Fri, 13 Apr 2018 12:07:07 +0200</updated>
                            <resolved>Fri, 13 Apr 2018 12:07:07 +0200</resolved>
                                    <version>1.1.0.3</version>
                                                                        <votes>3</votes>
                                    <watches>2</watches>
                                                                            <comments>
                            <comment id="446712" author="mega_spud" created="Fri, 13 Apr 2018 12:07:07 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue has been closed as &lt;b&gt;&lt;font color=&quot;#FF5722&quot;&gt;Invalid&lt;/font&gt;&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;Apologies for the terribly slow reply to this issue.  Unfortunately as this is an issue with your account, you will need to contact &lt;a href=&quot;https://support.xbox.com/contact-us&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Xbox Live Customer Support&lt;/a&gt; directly.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write Awesome Tickets! &#128175;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; title=&quot;Help From the Minecraft Community &#128377;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; title=&quot;Feedback and Suggestions &#9997;&#65039;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; title=&quot;Official Minecraft Wiki &#127891;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="389948" author="aguindi" created="Wed, 21 Jun 2017 13:57:48 +0200"  >&lt;p&gt;My family also has this problem.  I have an adult xbox account and my kids have child xbox accounts.  Now we can only access the content we&apos;ve purchased (mash-ups, community worlds, etc.) if we are logged in under the specific xbox account they were purchased under.  You can&apos;t expect me to purchase the same content 4 times in order for me and my kids to all play it!&lt;/p&gt;</comment>
                            <comment id="389934" author="teomalan" created="Wed, 21 Jun 2017 12:29:44 +0200"  >&lt;p&gt;Same here! I lost Greek mythology, Chinese mythology, and fallout for sure. &lt;/p&gt;</comment>
                            <comment id="385892" author="freaksrule500" created="Fri, 2 Jun 2017 00:12:05 +0200"  >&lt;p&gt;I have lost all of my previously purchased Skin Packs, Texture packs, and Mashup Packs the moment I updated to the new 1.1.0 MCPE on Windows 10 edition. I had the Natural Textures Applied, and when I loaded my Realm, the standard Minecraft Textures were showing. I exited Realm, went to global resources, and changed the texture pack back to standard, then when I went to go re-add the Natural Texture pack, it said I had to buy coins and pay for it again. I paid 4.99 already, I should not be forced to buy it again! I have bought almost all of the texture packs and mashups that have come out, and ALL OF THEM have the little &quot;Lock&quot; icon and say I need to buy them with coins.&lt;/p&gt;

&lt;p&gt;This makes the update I was so excited about absolutely unplayable. &lt;/p&gt;</comment>
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