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    <title>Mojang Studios Jira</title>
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    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-20433] Cannot connect using cellular data.</title>
                <link>https://bugs.mojang.com/browse/MCPE-20433</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Hi all,&lt;/p&gt;

&lt;p&gt;I recently purchased and installed MineCraftPE. I have no problems playing the game over Verizon FIOS wifi, my friend using his Verizon phone as a mobile hotspot and using a Sprint mobile hotpot device. However, when I try to play using cellular data (game IS set to be able to do this), it gets stuck at the &quot;This may take a few moments...&quot; screen and never loads past that.&lt;/p&gt;

&lt;p&gt;I saw the same issue in &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-15973&quot; title=&quot;Cellular Data not working on T-Mobile&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-15973&quot;&gt;&lt;del&gt;MCPE-15973&lt;/del&gt;&lt;/a&gt; however this is almost a year old and I saw no specific resolution.&lt;/p&gt;

&lt;p&gt;Network: T-Mobile&lt;br/&gt;
Phone: Samsung Galaxy S7 (SM-G930T)&lt;br/&gt;
Data: Unlimited&lt;/p&gt;

&lt;p&gt;Before coming here I contacted T-Mobile&apos;s technical support, the steps they had me take were: They refreshed my account etc on their end in their systems, reboot phone, set to airplane mode and back out for a bit to refresh my ip and uninstall and reinstall the game. They said that was pretty much all they could do and I&apos;d need to contact the developer for a solution as it&apos;s nothing on their end.&lt;/p&gt;

&lt;p&gt;Does anyone have any tips that might help me resolve this issue?&lt;/p&gt;

&lt;p&gt;Thank you.&lt;/p&gt;</description>
            <key id="165449">MCPE-20433</key>
            <summary>Cannot connect using cellular data.</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                            <reporter username="PupLycan">Andrew Miernicki</reporter>
                        <labels>
                    </labels>
                <created>Thu, 16 Mar 2017 04:05:37 +0100</created>
                <updated>Tue, 7 Aug 2018 18:46:14 +0200</updated>
                            <resolved>Tue, 7 Aug 2018 18:46:14 +0200</resolved>
                                    <version>1.0.4.11</version>
                                                                        <votes>2</votes>
                                    <watches>2</watches>
                                                                            <comments>
                            <comment id="480120" author="mega_spud" created="Tue, 7 Aug 2018 18:46:14 +0200"  >&lt;p&gt;Cleaning up old tickets:  This ticket has not been updated recently (1 year+) so is being closed as &lt;em&gt;Cannot Reproduce&lt;/em&gt;.  If you feel this is still a valid issue then please comment, or create a new ticket following the &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write helpful bug reports&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write Awesome Tickets! &#128175;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; title=&quot;Help From the Minecraft Community &#128377;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; title=&quot;Feedback and Suggestions &#9997;&#65039;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; title=&quot;Official Minecraft Wiki &#127891;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="397129" author="jellyking16" created="Wed, 2 Aug 2017 23:26:44 +0200"  >&lt;p&gt;I agree with you this is a bug and I would like for it to be fixed as soon as possible!&lt;/p&gt;</comment>
                            <comment id="373159" author="puplycan" created="Mon, 20 Mar 2017 17:25:32 +0100"  >&lt;p&gt;Ty for the reply, however I don&apos;t ever get past that screen which is why I posted here looking for help and solutions.  This isn&apos;t a case of me being impatient because the game doesn&apos;t load instantly.  10, 15+ minutes go by and it never goes past that screen.  I&apos;ll let my.phone sit and try and load and it hasn&apos;t ever one on data.&lt;/p&gt;</comment>
                            <comment id="373157" author="jahunt78" created="Mon, 20 Mar 2017 16:52:16 +0100"  >&lt;p&gt;I&apos;m also on T-Mobile, and every once in a while it takes a little longer to connect, but it always lets me play. Most times it connects quickly. I pretty much only play on data. &lt;/p&gt;</comment>
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