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    <title>Mojang Studios Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-20060] Crash/Unable to Run</title>
                <link>https://bugs.mojang.com/browse/MCPE-20060</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Im currently using Samsung Galaxy Tab A with s Pen 8.0&quot; released on 2015. This tablet usually run game normally no crash but this latest Minecraft PE uodate (1.0.4) has twisted apart and unable to open or run it also doesnt show the crash popup like &quot;Minecraft Pocket Edition has crash&quot;&lt;/p&gt;

&lt;p&gt;Response: I already reinstall MCPE and already deleted games folder earlier when it crash, i guess i have to wait for the next update&lt;/p&gt;</description>
            <key id="163677">MCPE-20060</key>
            <summary>Crash/Unable to Run</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                            <reporter username="Vysair">Vysair</reporter>
                        <labels>
                    </labels>
                <created>Fri, 17 Feb 2017 05:26:39 +0100</created>
                <updated>Fri, 17 Feb 2017 09:49:13 +0100</updated>
                            <resolved>Fri, 17 Feb 2017 09:44:08 +0100</resolved>
                                    <version>1.0.4.0</version>
                                                                        <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="368274" author="drawesome4333" created="Fri, 17 Feb 2017 05:47:45 +0100"  >&lt;p&gt;Thanks for the report however, crashes are now automatically logged and sent to Mojang for further investigation.&lt;br/&gt;
We have been instructed to close these tickets as &lt;b&gt;invalid&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;Here are some thing you could try to troubleshoot your problem.&lt;br/&gt;
Uninstall and reinstall MCPE, which you most likely have tried to do so already.&lt;br/&gt;
If that doesn&apos;t work, go to your file explorer and navigate to games/com.mojang&lt;br/&gt;
In that folder there should be a minecraftworlds folder, copy it and save it somewhere outside of the com.mojang folder&lt;br/&gt;
then delete the com.mojang folder, try opening MCPE now, if it works fantastic!, to get your worlds back move the minecraftworlds&lt;br/&gt;
folder we had saved earlier back to the com.mojang folder. If it doesn&apos;t, sorry, you may have to wait for a fix.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211;   &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211;  &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211;  &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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