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    <title>Mojang Studios Jira</title>
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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-19643] Game downloaded yesterday. Played for 1 hr then froze. Will not load now.</title>
                <link>https://bugs.mojang.com/browse/MCPE-19643</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Just yesterday, I downloaded MCPE (v1.0.016) from the Playstore onto a &quot;Pendo&quot; pad running Android v4.0.4. &lt;br/&gt;
It installed okay and played okay for an hour or so, then the screen suddenly froze. Had to shutdown device. Restarted device, but now the game will not load at all. The screen goes blank for 20 seconds or so then home page appears. I tried to &quot;force stop&quot; the APP and clear cache but to no avail.&lt;br/&gt;
As it cost $8.99 to download, I do not want to reinstall and pay again!.&lt;br/&gt;
Anyone got any ideas? ( This is for my 10 yr old son and he is devastated as he has waited so long to get the game).&lt;/p&gt;</description>
            <key id="159830">MCPE-19643</key>
            <summary>Game downloaded yesterday. Played for 1 hr then froze. Will not load now.</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                            <reporter username="masonknight17">Graham Howell</reporter>
                        <labels>
                    </labels>
                <created>Fri, 6 Jan 2017 03:10:24 +0100</created>
                <updated>Thu, 4 May 2017 15:47:14 +0200</updated>
                            <resolved>Thu, 4 May 2017 15:47:14 +0200</resolved>
                                    <version>1.0.0</version>
                                                                        <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="381338" author="mega_spud" created="Thu, 4 May 2017 15:47:14 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;Crashes such as these are now logged automatically, so will be investigated further by the development team internally.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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