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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-19565] Pocket edition black screen won&apos;t open- archos tablet</title>
                <link>https://bugs.mojang.com/browse/MCPE-19565</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;i have checked your open responses but have been trying to fix this problem for two days. My son is autistic and we are desperate for a fix. He has an archos tablet with auto updates installed. I have tried uninstalling minecraft and a ton of other suggestions from google and youtube but we still get a black screen when you try and open the app. I read that his device needs to be compatible with neon so ran that check and it says it is fine. &lt;br/&gt;
I&apos;d be happy to go back to the last version until any bugs are ironed out but have no idea how/if we can do that. Christmas holidays are particularly difficult for kids with autism so please help us.&lt;br/&gt;
A desperate mum.&lt;/p&gt;</description>
            <key id="159363">MCPE-19565</key>
            <summary>Pocket edition black screen won&apos;t open- archos tablet</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="jue1376">jude turner</reporter>
                        <labels>
                    </labels>
                <created>Sat, 31 Dec 2016 18:36:39 +0100</created>
                <updated>Thu, 4 May 2017 15:48:42 +0200</updated>
                            <resolved>Thu, 4 May 2017 15:35:10 +0200</resolved>
                                    <version>1.0.0</version>
                                                                        <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="381332" author="mega_spud" created="Thu, 4 May 2017 15:35:10 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue has been closed as a &lt;b&gt;&lt;font color=&quot;#FF5722&quot;&gt;Duplicate&lt;/font&gt;&lt;/b&gt; of &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-8332&quot; title=&quot;Minecraft PE not starting (Blackscreen)&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-8332&quot;&gt;&lt;del&gt;MCPE-8332&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;This should have been fixed for the majority of users now.  If you have additional information, please add it to that report.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="352607" author="jue1376" created="Thu, 5 Jan 2017 17:48:31 +0100"  >&lt;p&gt;it&apos;d be great if someone could look at this for us.&lt;/p&gt;</comment>
                    </comments>
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                            <issuelinktype id="10102">
                    <name>Duplicate</name>
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                                        <issuelink>
            <issuekey id="109154">MCPE-8332</issuekey>
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                                <customfieldvalue key="10740"><![CDATA[Tablet - Android - Archos Titanium]]></customfieldvalue>

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