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    <title>Mojang Studios Jira</title>
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        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-18996] Can&apos;t log into xbox live</title>
                <link>https://bugs.mojang.com/browse/MCPE-18996</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Hello team Mojang! me and my family love Minecraft! We spend many times playing this game! But I have trouble since 0.15 update. The son&apos;s device never log into xbox live. I try to contact to developers on twitter and xbox support but we dont reply me. I tried many ways to fix it, clear cache, install vpn app, instal blocklaucher... The router is configured correctly, the andoid is updated...He try to connect and its around and around and return to menu or the app crash! Please reply us! Thanks! &lt;/p&gt;</description>
            <key id="157255">MCPE-18996</key>
            <summary>Can&apos;t log into xbox live</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                            <reporter username="sualbuque">EnderMamma</reporter>
                        <labels>
                    </labels>
                <created>Tue, 6 Dec 2016 02:16:28 +0100</created>
                <updated>Sat, 19 Jan 2019 06:20:43 +0100</updated>
                            <resolved>Thu, 28 Dec 2017 17:50:37 +0100</resolved>
                                    <version>0.16.2</version>
                    <version>1.0.0.0</version>
                                                                        <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="513582" author="sualbuque@gmail.com" created="Sat, 19 Jan 2019 06:20:43 +0100"  >&lt;p&gt;Unfortunately, the problem persist. The device is ok.&#160;&lt;/p&gt;</comment>
                            <comment id="425353" author="mega_spud" created="Thu, 28 Dec 2017 17:50:37 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;Crashes such as these are now logged automatically, so will be investigated further by the development team internally.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write Awesome Tickets! &#128175;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://www.reddit.com/r/MCPE/&quot; title=&quot;Help From the Minecraft Community &#128377;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; title=&quot;Feedback and Suggestions &#9997;&#65039;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; title=&quot;Official Minecraft Wiki &#127891;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="347549" author="sualbuque@gmail.com" created="Tue, 6 Dec 2016 09:57:41 +0100"  >&lt;p&gt;Yes, I&apos;ve tried all this!  I&apos;ve tried many things. The xbox live app installed and working well. The device working well. &lt;br/&gt;
Have you turned off any power saving modes? Yes! &lt;br/&gt;
Can you log in with another xbox live account, preferably an adult one (not a child&apos;s account)? No, because the MCPE dont open the log window xbox account. The screen turns black and returns to the menu or crash and it says: THE MCPE STOPED.But I can log in another device like Moto G2 and 4, another Samsung device, but this device never log in xbox live account. &lt;/p&gt;</comment>
                            <comment id="347540" author="mega_spud" created="Tue, 6 Dec 2016 08:48:52 +0100"  >&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Is the xbox live app installed and working?&lt;/li&gt;
	&lt;li&gt;Have you turned off any power saving modes?&lt;/li&gt;
	&lt;li&gt;Can you log in with another xbox live account, preferably an adult one (not a child&apos;s account)?&lt;/li&gt;
&lt;/ul&gt;
</comment>
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