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    <title>Mojang Studios Jira</title>
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    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-16817] MCPE 0.15.7 crashes on launch after leaving beta testing</title>
                <link>https://bugs.mojang.com/browse/MCPE-16817</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;I am unable to open MCPE anymore. &lt;/p&gt;

&lt;p&gt;Device Information:&lt;br/&gt;
 Device(s):&lt;br/&gt;
   Amazon Kindle Fire HDX 8.9 (3rd Generation)&lt;br/&gt;
  Android Version(s):&lt;br/&gt;
   Android 4.4.3&lt;/p&gt;

&lt;p&gt;I am unable to test any more devices--as the rest are deployed for beta testing.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://bugs.mojang.com/secure/ViewProfile.jspa?name=rplatham&quot; class=&quot;user-hover&quot; rel=&quot;rplatham&quot;&gt;rplatham&lt;/a&gt;  &lt;b&gt;update2:&lt;/b&gt; please try removing the &lt;em&gt;resource_packs&lt;/em&gt; folder and deleting options.txt. If that doesn&apos;t work, try a clean reinstall as below.  &lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://bugs.mojang.com/secure/ViewProfile.jspa?name=rplatham&quot; class=&quot;user-hover&quot; rel=&quot;rplatham&quot;&gt;rplatham&lt;/a&gt; &lt;b&gt;update:&lt;/b&gt;  Please try a clean reinstall as follows:&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;uninstall MCPE&lt;/li&gt;
	&lt;li&gt;backup your MinecraftWorlds folder (if you want to save your worlds)&lt;/li&gt;
	&lt;li&gt;delete the com.mojang folder&lt;/li&gt;
	&lt;li&gt;reinstall MCPE&lt;/li&gt;
	&lt;li&gt;run MCPE and if it works restore your MinecraftWorlds folder&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;If these steps &lt;b&gt;do not&lt;/b&gt; fix the problem, comment below with your device make/model, Android OS and any other relevant details you can provide.  Thanks!&lt;/p&gt;</description>
            <key id="148798">MCPE-16817</key>
            <summary>MCPE 0.15.7 crashes on launch after leaving beta testing</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                            <reporter username="evanawesome05">Evan Copp</reporter>
                        <labels>
                    </labels>
                <created>Wed, 31 Aug 2016 22:27:35 +0200</created>
                <updated>Wed, 3 Jan 2018 15:47:52 +0100</updated>
                            <resolved>Wed, 3 Jan 2018 15:46:14 +0100</resolved>
                                    <version>0.15.7</version>
                    <version>0.15.10</version>
                                                                        <votes>0</votes>
                                    <watches>7</watches>
                                                                            <comments>
                            <comment id="426399" author="mega_spud" created="Wed, 3 Jan 2018 15:46:14 +0100"  >&lt;p&gt;This ticket has been resolved as &apos;Cannot Reproduce&apos; as it has no response was received recently.&lt;/p&gt;</comment>
                            <comment id="344191" author="aman4700" created="Fri, 18 Nov 2016 05:34:24 +0100"  >&lt;p&gt;This is a bulk resolve of issues that haven&apos;t been updated to 0.16.0+ yet. Please comment below (To open the ticket) and update your affected versions. If you cannot reproduce the bug, please write in the comments so we can resolve it as &quot;Cannot Reproduce&quot;. Thank You!&lt;/p&gt;</comment>
                            <comment id="331605" author="soleh pinner" created="Wed, 28 Sep 2016 19:02:43 +0200"  >&lt;p&gt;Delete all file data on /games/com.mojang/minecratpe&lt;/p&gt;

&lt;p&gt;not to need to backup world,simple way.&lt;/p&gt;</comment>
                            <comment id="329319" author="rcrick4@gmail.com" created="Mon, 12 Sep 2016 02:44:57 +0200"  >&lt;p&gt;All you have to do is delete the com.mojang folder and open the app again. Make sure to backup your Minecraft worlds. No uninstalling of the game needed. &lt;/p&gt;</comment>
                            <comment id="328157" author="derpchris" created="Fri, 2 Sep 2016 02:56:36 +0200"  >&lt;p&gt;Same on Tab A SM-T350 but steps to fix work.&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                                                <inwardlinks description="is duplicated by">
                                        <issuelink>
            <issuekey id="148829">MCPE-16833</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="148864">MCPE-16850</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="149083">MCPE-16928</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="150174">MCPE-17288</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="151387">MCPE-17384</issuekey>
        </issuelink>
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