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            <title>[MCPE-16358] black screen by starting minecraft</title>
                <link>https://bugs.mojang.com/browse/MCPE-16358</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;When my son start up minecraft, he always get a black screen.&lt;br/&gt;
What can we do?&lt;/p&gt;</description>
            <key id="147052">MCPE-16358</key>
            <summary>black screen by starting minecraft</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="johnny_vandoninck">Van Doninck</reporter>
                        <labels>
                    </labels>
                <created>Wed, 27 Jul 2016 20:18:37 +0200</created>
                <updated>Mon, 1 Aug 2016 17:27:38 +0200</updated>
                            <resolved>Mon, 1 Aug 2016 17:27:38 +0200</resolved>
                                    <version>0.15.3</version>
                                                                        <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="322440" author="johnny_vandoninck@telenet.be" created="Thu, 28 Jul 2016 19:06:47 +0200"  >&lt;p&gt;We deleted the com.mojang folder and it seems to be working.&lt;br/&gt;
Thank you. &lt;/p&gt;</comment>
                            <comment id="322390" author="rplatham" created="Thu, 28 Jul 2016 15:01:35 +0200"  >&lt;p&gt;Make sure there are no third party texture packs installed and uninstall any mods.  Also try starting the game while the device is in airplane mode (there could be an issue logging in to xbox live, but that&apos;s less likely).  You can also try uninstalling the game, making a copy of the /sdcard/games/com.mojang/minecraftWorlds (to backup his worlds), deleting the com.mojang folder, reinstalling MCPE then running the game.  If it runs fine, then restore the minecraftWorlds folder.&lt;/p&gt;</comment>
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