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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-16352] Error: unfortunately Minecraft PE has stopped working </title>
                <link>https://bugs.mojang.com/browse/MCPE-16352</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Every time I try to play this game this error message pop up : unfortunately Minecraft PE has stopped working. I bought the game at the Google playstore. Please help me &lt;/p&gt;</description>
            <key id="147032">MCPE-16352</key>
            <summary>Error: unfortunately Minecraft PE has stopped working </summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="candyj27">Candy Jimenez</reporter>
                        <labels>
                            <label>crash</label>
                    </labels>
                <created>Wed, 27 Jul 2016 00:58:26 +0200</created>
                <updated>Wed, 5 Oct 2016 22:21:56 +0200</updated>
                            <resolved>Tue, 9 Aug 2016 07:54:38 +0200</resolved>
                                    <version>0.15.3</version>
                                                                        <votes>1</votes>
                                    <watches>3</watches>
                                                                            <comments>
                            <comment id="333387" author="slow1234" created="Wed, 5 Oct 2016 22:21:56 +0200"  >&lt;p&gt;0.15.10 still broken on Moto Xoom running Android 4.4.4.&lt;/p&gt;</comment>
                            <comment id="324380" author="mega_spud" created="Tue, 9 Aug 2016 07:54:38 +0200"  >&lt;p&gt;Thanks for your report!  This is however a Duplicate of &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-14125&quot; title=&quot;MCPE crashes on startup&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-14125&quot;&gt;&lt;del&gt;MCPE-14125&lt;/del&gt;&lt;/a&gt; &#8211; If you &lt;a href=&quot;http://i.imgur.com/M063ze8.png&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;have not&lt;/a&gt;, please use the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project%20%3D%20MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;search function&lt;/a&gt; in the future, to see if your bug has already been submitted, as currently over 47% of tickets are being closed as duplicate.&lt;/p&gt;</comment>
                            <comment id="322966" author="mccpelmer" created="Mon, 1 Aug 2016 22:46:12 +0200"  >&lt;p&gt;I want to add this model to this complaint. MoDel SM-T33NU with android version 5.1.1 and minecraft pe does not work.&lt;/p&gt;</comment>
                            <comment id="322943" author="candyj27" created="Mon, 1 Aug 2016 17:33:23 +0200"  >&lt;p&gt;My tablet&apos;s model number is SM-T357T, and the Android version is 5.0.2&lt;br/&gt;
I updated minecraft pe to the 0.15.4 version, before all this problem started. It&apos;s been like over 2 weeks now, and still can&apos;t fix it &lt;/p&gt;</comment>
                            <comment id="322832" author="candyj27" created="Sun, 31 Jul 2016 21:57:06 +0200"  >&lt;p&gt;I updated it  but I can&apos;t create a world because the game doesn&apos;t load&lt;/p&gt;</comment>
                            <comment id="322785" author="mega_spud" created="Sun, 31 Jul 2016 17:17:44 +0200"  >&lt;p&gt;Have you updated to 0.15.4?&lt;/p&gt;

&lt;p&gt;Can you try creating a new world to see if that helps?&lt;/p&gt;</comment>
                            <comment id="322782" author="candyj27" created="Sun, 31 Jul 2016 16:30:04 +0200"  >&lt;p&gt;Does anyone have any ideas of how can I try to fix it? It&apos;s been so long now &#128577;&lt;/p&gt;</comment>
                            <comment id="322602" author="slow1234" created="Fri, 29 Jul 2016 19:49:25 +0200"  >&lt;p&gt;Same for me - Motorola Xoom on Android 4.4.4.  All 0.15.x versions have not loaded - just a black screen and then application has stopped message.&lt;/p&gt;

&lt;p&gt;I have tried uninstalling, reinstalling, clearing cache and dalvik cache.  Have no Xbox Live login.&lt;/p&gt;</comment>
                            <comment id="322508" author="candyj27" created="Fri, 29 Jul 2016 07:26:54 +0200"  >&lt;p&gt;I tried disabling the internet and WiFi and nothing happened,  the same message.  I don&apos;t have an Xbox, but I tried uninstalling it and installing it again, I cleared cache, nothing works. &lt;/p&gt;</comment>
                            <comment id="322427" author="rplatham" created="Thu, 28 Jul 2016 18:22:18 +0200"  >&lt;p&gt;Hi Candy, you&apos;re going to have to help me to help you.&lt;br/&gt;
Please let me know what are the results of the tests I suggested in my first comment.&lt;/p&gt;

&lt;p&gt;Also, please go to settings -&amp;gt; about device and report your model and Android version.  &lt;/p&gt;</comment>
                            <comment id="322314" author="candyj27" created="Wed, 27 Jul 2016 22:19:49 +0200"  >&lt;p&gt;It happens before anything loads, I don&apos;t get to see the menu anymore. And I have a Samsung Galaxy Note tablet, not an xbox, please help me &lt;/p&gt;</comment>
                            <comment id="322286" author="rplatham" created="Wed, 27 Jul 2016 19:35:16 +0200"  >&lt;p&gt;Hi Candy, does the crash happen when starting up the game (i.e. before getting to the main menu), when loading a world, or at another time? Please try combinations of the following and let us know what works.&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;Disable wifi and internet (i.e turn on airplane mode) and try to run the game. If you can get to the main menu, go to options, sign out of Xbox Live and disable multiplayer. Re-enable wifi and see if the game runs.&lt;/li&gt;
	&lt;li&gt;Install the Xbox App and use it to try to sign out of your account, then run MCPE again.&lt;/li&gt;
	&lt;li&gt;Uninstall all third party mods and remove any third party texture packs.&lt;/li&gt;
&lt;/ol&gt;
</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10102">
                    <name>Duplicate</name>
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                                        <issuelink>
            <issuekey id="139281">MCPE-14125</issuekey>
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