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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-16332] Minecraft won&apos;t open</title>
                <link>https://bugs.mojang.com/browse/MCPE-16332</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;I updated to 15.3 on LG VK815 and now MCPE won&apos;t open - get message &quot;Unfortunately Minecraft PE has stopped working&quot;. I have uninstalled/resinstalled several times. Have clicked bug report several times w/no response. At the very least I would like an update/response otherwise I won&apos;t my money back as this is unacceptable. My son cannot play and lost all his worlds.&lt;/p&gt;</description>
            <key id="146907">MCPE-16332</key>
            <summary>Minecraft won&apos;t open</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="Kevite01">Kevin Henry</reporter>
                        <labels>
                    </labels>
                <created>Sat, 23 Jul 2016 16:46:26 +0200</created>
                <updated>Thu, 28 Jul 2016 18:38:25 +0200</updated>
                            <resolved>Thu, 28 Jul 2016 18:38:25 +0200</resolved>
                                    <version>0.15.3</version>
                                                                        <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="322435" author="rplatham" created="Thu, 28 Jul 2016 18:38:25 +0200"  >&lt;p&gt;Hi Kevin, Please take a look at &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-8332&quot; title=&quot;Minecraft PE not starting (Blackscreen)&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-8332&quot;&gt;&lt;del&gt;MCPE-8332&lt;/del&gt;&lt;/a&gt;, &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-14125&quot; title=&quot;MCPE crashes on startup&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-14125&quot;&gt;&lt;del&gt;MCPE-14125&lt;/del&gt;&lt;/a&gt; and &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-15057&quot; title=&quot;Black screen crash while playing in a world&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-15057&quot;&gt;&lt;del&gt;MCPE-15057&lt;/del&gt;&lt;/a&gt; to see which solutions give you different results, and if you are still experiencing problems, comment on the appropriate ticket.  &lt;/p&gt;

&lt;p&gt;If you have not deleted the /sdcard/com.mojang/minecraftWorlds folder, then your son&apos;s worlds are all still there.  I recommend making a backup copy of that folder.&lt;/p&gt;

&lt;p&gt;A good starting point to debug would be to:&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;back up that folder somewhere else&lt;/li&gt;
	&lt;li&gt;uninstall MCPE (yes, I know you&apos;ve done this step many times already)&lt;/li&gt;
	&lt;li&gt;delete the /sdcard/com.mojang folder (note the com.mojang folder might be somewhere else depending on the folder structure of your device, you can always just search for it, there should only be one)&lt;/li&gt;
	&lt;li&gt;reinstall MCPE&lt;/li&gt;
	&lt;li&gt;put the device in airplane mode (no cellular, no internet)&lt;/li&gt;
	&lt;li&gt;restart MCPE and see what happens.&lt;/li&gt;
&lt;/ol&gt;
</comment>
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