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    <title>Mojang Studios Jira</title>
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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-15956] XBox live &quot;child&quot; accounts cannot connect to realms server</title>
                <link>https://bugs.mojang.com/browse/MCPE-15956</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;I subscribed to Minecraft Realms and created a Realms server. this required that I create and sign into a Microsoft XBox live account on my phone.&lt;br/&gt;
Logging into created realm works fine for me. I invite friends to join the realms server and discover that some friends cannot join the server after accepting the invite.&lt;/p&gt;

&lt;p&gt;In troubleshooting I discovered that only people who have an XBox live &quot;child&quot; account cannot log into the realm. People with an XBox &quot;adult&quot; account can log into the realm with no errors. Furthermore, if a &quot;child&quot; account attempts to log into the realm it will disconnect all currently logged in players and make the realm unavailable for login for up to 10 minutes.&lt;/p&gt;

&lt;p&gt;I further tested this by converting an XBox &quot;child&quot; account into an &quot;adult&quot; account by changing the account birth date and found that they were then able to log into the realm.&lt;/p&gt;

&lt;p&gt;This was tested on iOS, android, and Windows 10 and all versions have the same problem.&lt;/p&gt;</description>
            <key id="145561">MCPE-15956</key>
            <summary>XBox live &quot;child&quot; accounts cannot connect to realms server</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="10003">Done</resolution>
                                            <reporter username="m4dggm">Michael Drewry</reporter>
                        <labels>
                            <label>realms</label>
                            <label>xbl</label>
                    </labels>
                <created>Wed, 29 Jun 2016 00:44:35 +0200</created>
                <updated>Fri, 22 Nov 2019 15:11:47 +0100</updated>
                            <resolved>Wed, 17 Aug 2016 12:13:30 +0200</resolved>
                                    <version>0.15.0</version>
                                    <fixVersion>0.15.6</fixVersion>
                                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                            <comments>
                            <comment id="606793" author="steven2558" created="Fri, 22 Nov 2019 15:11:47 +0100"  >&lt;p&gt;Help, cannot log in. &#160;I am horrible at computers. &#160;I cannot figure this out!&lt;/p&gt;</comment>
                            <comment id="329224" author="creeperman1524" created="Sat, 10 Sep 2016 23:32:11 +0200"  >&lt;p&gt;As of 9/10/16, I cannot connect to MY OWN REALM, my friends can but sometimes can&apos;t as well, I won&apos;t be so sure about that this was resolved!&lt;/p&gt;</comment>
                            <comment id="325058" author="m4dggm@gmail.com" created="Fri, 12 Aug 2016 01:50:26 +0200"  >&lt;p&gt;As of 8/11/2016 it appears that connecting to the realm is working for all users.&lt;/p&gt;</comment>
                            <comment id="324114" author="aman4700" created="Mon, 8 Aug 2016 03:50:11 +0200"  >&lt;p&gt;Please respond and add the current version if you can reproduce this issue.&lt;/p&gt;</comment>
                            <comment id="318972" author="m4dggm@gmail.com" created="Sat, 2 Jul 2016 07:50:35 +0200"  >&lt;p&gt;UPDATE: As of 6/30/16 no one other than me is able to connect to the realm server that I created. Also anyone attempting to connect to the server kicks me off of the realm. (apparently crashes the realm as I cannot reconnect for several minutes after)&lt;/p&gt;</comment>
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