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<channel>
    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
    </build-info>


<item>
            <title>[MCPE-15632] Crash when opening Win 10 Edition</title>
                <link>https://bugs.mojang.com/browse/MCPE-15632</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Well, I open Minecraft Windows 10 Edition and it Crashes on start up! I did everything I could to Fix that but there wasn&apos;t anything I could do. Can you try to fix it? &lt;/p&gt;</description>
            <key id="144114">MCPE-15632</key>
            <summary>Crash when opening Win 10 Edition</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="1">Fixed</resolution>
                                            <reporter username="iiHonology">Matt</reporter>
                        <labels>
                            <label>crash</label>
                    </labels>
                <created>Sat, 18 Jun 2016 03:24:55 +0200</created>
                <updated>Wed, 3 Oct 2018 10:52:40 +0200</updated>
                            <resolved>Wed, 3 Aug 2016 10:33:16 +0200</resolved>
                                    <version>0.15.0</version>
                                    <fixVersion>0.15.4</fixVersion>
                                                        <votes>2</votes>
                                    <watches>7</watches>
                                                                            <comments>
                            <comment id="322532" author="wmmorgun" created="Fri, 29 Jul 2016 11:39:31 +0200"  >&lt;p&gt;Verified, Fixed in 0.15.4&lt;/p&gt;</comment>
                            <comment id="319125" author="iihonology" created="Sun, 3 Jul 2016 01:27:32 +0200"  >&lt;p&gt;I still cant get on &lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/sad.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</comment>
                            <comment id="318947" author="kaleb418" created="Sat, 2 Jul 2016 04:20:25 +0200"  >&lt;p&gt;Thank you, we have enough information for now.&lt;/p&gt;</comment>
                            <comment id="318917" author="peltzer" created="Sat, 2 Jul 2016 03:27:52 +0200"  >&lt;p&gt;My MCW10beta is using Xbox usertag and it is latin letters, still crushing on start. What information I need to provide to locate the problem?&lt;/p&gt;</comment>
                            <comment id="317936" author="wmmorgun" created="Tue, 28 Jun 2016 02:36:49 +0200"  >&lt;p&gt;Ok, a quick update on Wife&apos;s PC (&lt;em&gt;Win10x64 Home Russian Single Language&lt;/em&gt;).&lt;br/&gt;
When I tried to launch MC under latin username on my wife&apos;s PC I&apos;ve actually been using an old account created on the game launch when where was the same issue. Once issue was fixed my wife switched playing from her main account (non-latin username).&lt;br/&gt;
After 0.15.0 I&apos;ve tried to run MC on the old user without any luck, I&apos;ve reinstalled and install again many times. But after I deleted this latin user and created a new one (with the same name) - game started to work finally. &lt;br/&gt;
So there can be other issue causing same problems, and I think it is settings from the old version like 0.12.0.0 or 0.12.0.1 which wasn&apos;t migrated correctly.&lt;/p&gt;</comment>
                            <comment id="317921" author="wmmorgun" created="Tue, 28 Jun 2016 02:12:15 +0200"  >&lt;p&gt;I have Plastic texture pack on a PC that it&apos;s working on and they cause no problems, just the non-latin user. PC with the issue has no texture packs installed.&lt;br/&gt;
I&apos;ve tried to reproduce on notebook(3rd pc Win10x64 Pro RU) and it works fine on latin user name while constantly CTD after Mojang logo on non-latin.&lt;/p&gt;</comment>
                            <comment id="317910" author="gatharian" created="Tue, 28 Jun 2016 01:48:41 +0200"  >&lt;p&gt;&lt;a href=&quot;https://bugs.mojang.com/secure/ViewProfile.jspa?name=wmmorgun&quot; class=&quot;user-hover&quot; rel=&quot;wmmorgun&quot;&gt;wmmorgun&lt;/a&gt; Do you have any texture packs added to your game? For example plastic or city? &lt;br/&gt;
These cause the game to crash when it&apos;s launched.&lt;/p&gt;</comment>
                            <comment id="317905" author="wmmorgun" created="Tue, 28 Jun 2016 01:29:34 +0200"  >&lt;p&gt;@rplatham On the &lt;em&gt;Home RU SL&lt;/em&gt; (Wife&apos;s computer) it doesn&apos;t work in any case, i&apos;ve tried uninstalling in all accounts and install from latin one and none helped.&lt;br/&gt;
Also I&apos;ve tried to play on my own computer with &lt;em&gt;Pro RU&lt;/em&gt; with non-latin chars user and game doesn&apos;t run. But still runs fine from my latin account.&lt;br/&gt;
I can provide an access to the PC so dev can try to find the cause. If needed, I can provide my contact details (e.g skype).&lt;/p&gt;</comment>
                            <comment id="317777" author="rplatham" created="Mon, 27 Jun 2016 17:47:41 +0200"  >&lt;p&gt;&lt;a href=&quot;https://bugs.mojang.com/secure/ViewProfile.jspa?name=wmmorgun&quot; class=&quot;user-hover&quot; rel=&quot;wmmorgun&quot;&gt;wmmorgun&lt;/a&gt; Can you try running the game from your &lt;em&gt;Win10x64 Home Russian Single Language&lt;/em&gt; PC on a user account that has latin only characters (e.g. admin)?  Can you also try running the game from your &lt;em&gt;Win10x64 Pro Russian&lt;/em&gt; PC on a user account that has some non-latin characters? &lt;/p&gt;</comment>
                            <comment id="317554" author="peltzer" created="Sun, 26 Jun 2016 16:41:15 +0200"  >&lt;p&gt;Can you attach files &lt;br/&gt;
Microsoft.VCLibs.140.00_14.0.23816.0_x86__8wekyb3d8bbwe&lt;br/&gt;
Microsoft.VCLibs.140.00_14.0.23816.0_x64__8wekyb3d8bbwe&lt;br/&gt;
to this thread to check it out?&lt;/p&gt;</comment>
                            <comment id="316891" author="wmmorgun" created="Thu, 23 Jun 2016 18:52:34 +0200"  >&lt;p&gt;To add more, both PCs are running an Ethernet connection&lt;/p&gt;</comment>
                            <comment id="316890" author="wmmorgun" created="Thu, 23 Jun 2016 18:51:50 +0200"  >&lt;p&gt;I have the same problem on one of my computers while other didn&apos;t have any issues.&lt;/p&gt;

&lt;p&gt;I&apos;ve tried to compare what are the differences.&lt;/p&gt;

&lt;p&gt;PC which has crashes is running Win10x64 Home Russian Single Language. User name has utf-8 symbols, but i&apos;ve tried to run from other user that has only latin chars in it. There also Eset Smart Security running, but i&apos;ve tried to disable both protection and firewall without any change.&lt;/p&gt;

&lt;p&gt;The one that&apos;s fine is running Win10x64 Pro Russian and user has latin only chars. No additional anti-virus or firewall running except system ones.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;What&apos;s more interesting&lt;/b&gt;, I&apos;ve dig manifest.xml and found dependency on &lt;tt&gt;Name=&quot;Microsoft.VCLibs.140.00&quot; MinVersion=&quot;14.0.23816.0&quot;&lt;/tt&gt;, so i&apos;ve made a check in a PowerShell running as admin &lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;Get-AppxPackage -AllUsers *VCLibs.140*&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;On the PC that has crashes there are only 2 packages&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;Microsoft.VCLibs.140.00_14.0.24123.0_x86__8wekyb3d8bbwe
Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;On the PC that where the game is running file i have 4 packages:&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;Microsoft.VCLibs.140.00_14.0.23816.0_x86__8wekyb3d8bbwe
Microsoft.VCLibs.140.00_14.0.23816.0_x64__8wekyb3d8bbwe
Microsoft.VCLibs.140.00_14.0.24123.0_x86__8wekyb3d8bbwe
Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;Maybe this will help&lt;/p&gt;</comment>
                            <comment id="316887" author="kaleb418" created="Thu, 23 Jun 2016 18:48:39 +0200"  >&lt;p&gt;Without the proper information, we can&apos;t diagnose your issue. Please disable Wi-Fi and/or any other connection you may have, and test this bug.&lt;/p&gt;</comment>
                            <comment id="316814" author="peltzer" created="Thu, 23 Jun 2016 16:23:22 +0200"  >&lt;p&gt;file that attached to application event&lt;/p&gt;</comment>
                            <comment id="316813" author="peltzer" created="Thu, 23 Jun 2016 16:21:47 +0200"  >&lt;p&gt;Same problem, &lt;br/&gt;
WIn 10 Home edition 64-bit, &lt;br/&gt;
PC Desktop (i5-2320, 4Gb RAM, Nvidia Geforce GTX 550 TI), &lt;br/&gt;
Minecraft for WIndows 10 vesrion 0.15.0&lt;br/&gt;
Error event: (in russian, got to translate)&lt;br/&gt;
Application activation failure Microsoft.MinecraftUWP_8wekyb3d8bbwe!App. Error: Remote procedure call failure.. Additional information is in Microsoft-Windows-TWinUI/Operational journal&lt;/p&gt;

&lt;p&gt;and windows error reporting:&lt;br/&gt;
&#1050;&#1086;&#1085;&#1090;&#1077;&#1081;&#1085;&#1077;&#1088; &#1086;&#1096;&#1080;&#1073;&#1082;&#1080; 133345722319, &#1090;&#1080;&#1087; 5&lt;br/&gt;
&#1048;&#1084;&#1103; &#1089;&#1086;&#1073;&#1099;&#1090;&#1080;&#1103;: MoAppCrash&lt;br/&gt;
&#1054;&#1090;&#1082;&#1083;&#1080;&#1082;: &#1053;&#1077;&#1090; &#1076;&#1072;&#1085;&#1085;&#1099;&#1093;&lt;br/&gt;
&#1048;&#1076;&#1077;&#1085;&#1090;&#1080;&#1092;&#1080;&#1082;&#1072;&#1090;&#1086;&#1088; CAB: 0&lt;/p&gt;

&lt;p&gt;&#1057;&#1080;&#1075;&#1085;&#1072;&#1090;&#1091;&#1088;&#1072; &#1087;&#1088;&#1086;&#1073;&#1083;&#1077;&#1084;&#1099;:&lt;br/&gt;
P1: Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe&lt;br/&gt;
P2: praid:App&lt;br/&gt;
P3: 0.15.0.0&lt;br/&gt;
P4: 57552053&lt;br/&gt;
P5: ntdll.dll&lt;br/&gt;
P6: 10.0.10586.306&lt;br/&gt;
P7: 571af2eb&lt;br/&gt;
P8: c00000fd&lt;br/&gt;
P9: 0000000000027106&lt;br/&gt;
P10: &lt;/p&gt;

&lt;p&gt;&#1042;&#1083;&#1086;&#1078;&#1077;&#1085;&#1085;&#1099;&#1077; &#1092;&#1072;&#1081;&#1083;&#1099;:&lt;br/&gt;
C:\Users\&#1040;&#1085;&#1085;&#1072; &#1052;&#1072;&#1089;&#1083;&#1086;&#1074;&#1072;\AppData\Local\Temp\WER5B38.tmp.WERInternalMetadata.xml&lt;/p&gt;

&lt;p&gt;&#1069;&#1090;&#1080; &#1092;&#1072;&#1081;&#1083;&#1099; &#1084;&#1086;&#1078;&#1085;&#1086; &#1085;&#1072;&#1081;&#1090;&#1080; &#1079;&#1076;&#1077;&#1089;&#1100;:&lt;br/&gt;
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Minecr_632c89159ddf7b751922e4eb6deba7ed27ff22_5d2ffb81_32655fbc&lt;/p&gt;

&lt;p&gt;&#1057;&#1080;&#1084;&#1074;&#1086;&#1083; &#1072;&#1085;&#1072;&#1083;&#1080;&#1079;&#1072;: &lt;br/&gt;
&#1055;&#1086;&#1074;&#1090;&#1086;&#1088;&#1085;&#1099;&#1081; &#1087;&#1086;&#1080;&#1089;&#1082; &#1088;&#1077;&#1096;&#1077;&#1085;&#1080;&#1103;: 0&lt;br/&gt;
&#1048;&#1076;&#1077;&#1085;&#1090;&#1080;&#1092;&#1080;&#1082;&#1072;&#1090;&#1086;&#1088; &#1086;&#1090;&#1095;&#1077;&#1090;&#1072;: 368f6399-8d4a-4c42-a37d-1557c4016067&lt;br/&gt;
&#1057;&#1086;&#1089;&#1090;&#1086;&#1103;&#1085;&#1080;&#1077; &#1086;&#1090;&#1095;&#1077;&#1090;&#1072;: 0&lt;br/&gt;
&#1061;&#1101;&#1096;&#1080;&#1088;&#1086;&#1074;&#1072;&#1085;&#1085;&#1099;&#1081; &#1082;&#1086;&#1085;&#1090;&#1077;&#1081;&#1085;&#1077;&#1088;: e4981306bf8cdff12f6aad851d25c355&lt;/p&gt;</comment>
                            <comment id="315558" author="iihonology" created="Tue, 21 Jun 2016 20:28:38 +0200"  >&lt;p&gt;I saw no Airplane mode. Im on Desktop&lt;/p&gt;

</comment>
                            <comment id="315221" author="iihonology" created="Mon, 20 Jun 2016 20:34:25 +0200"  >&lt;p&gt;Well, Im on Desktop and I have windows 10 and there is no airplane mode.&lt;/p&gt;</comment>
                            <comment id="314498" author="kaleb418" created="Sat, 18 Jun 2016 07:07:40 +0200"  >&lt;p&gt;Sorry, we do not have enough information. Please follow these steps so we can correctly diagnose your issue:&lt;br/&gt;
1. Close Minecraft, and stop the app if still running in the background.&lt;br/&gt;
2. Turn on airplane mode.&lt;br/&gt;
3. Wait 10 seconds.&lt;br/&gt;
4. Start Minecraft.&lt;br/&gt;
Does the crash still happen?&lt;br/&gt;
Thanks.&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="120723" name="Report.wer" size="14694" author="Peltzer" created="Thu, 23 Jun 2016 16:23:22 +0200"/>
                    </attachments>
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