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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
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    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-15531] Crash on Mojang Logo Screen</title>
                <link>https://bugs.mojang.com/browse/MCPE-15531</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Hello Mojang !  love the 0.15.0 update, but I have a problem... On my Windows 10 Laptop, I updated Minecraft: Windows 10 Edition BETA and it crashes on the Mojang logo screen so I can&apos;t play. I will be very happy if you release an update to fix this bug &lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</description>
            <key id="143949">MCPE-15531</key>
            <summary>Crash on Mojang Logo Screen</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="ABugReporter3">Dimitris</reporter>
                        <labels>
                            <label>crash</label>
                    </labels>
                <created>Thu, 16 Jun 2016 09:58:07 +0200</created>
                <updated>Sat, 18 Jun 2016 09:16:15 +0200</updated>
                            <resolved>Sat, 18 Jun 2016 09:16:15 +0200</resolved>
                                    <version>0.15.0</version>
                                                                        <votes>3</votes>
                                    <watches>3</watches>
                                                                            <comments>
                            <comment id="314519" author="mega_spud" created="Sat, 18 Jun 2016 09:16:15 +0200"  >&lt;p&gt;&lt;b&gt;Duplicate of &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-14125&quot; title=&quot;MCPE crashes on startup&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-14125&quot;&gt;&lt;del&gt;MCPE-14125&lt;/del&gt;&lt;/a&gt;&lt;/b&gt; Thanks for your report.  This issue has already been submitted however.  Please add any comments and votes to that report.&lt;/p&gt;</comment>
                            <comment id="314387" author="wipe" created="Fri, 17 Jun 2016 17:45:49 +0200"  >&lt;p&gt;I have the same issue with v0.15. The windows logs seems to indicate a stack overflow exception in ntdll.dll&lt;/p&gt;

&lt;p&gt;I&apos;ve tried reinstalling the game, windows,... no results&lt;/p&gt;

&lt;p&gt;Update : creating a new Windows user does work. I suspect this may be a problem with accented characters (I&apos;m french) : my user directory is C:\Users\B&#233;r&#233;nice&amp;gt;; &lt;/p&gt;</comment>
                            <comment id="314196" author="vortexod" created="Thu, 16 Jun 2016 19:06:24 +0200"  >&lt;p&gt;Same problem here. With so many people having this problem, they better get to fixing it.&lt;/p&gt;</comment>
                            <comment id="314174" author="blissfulwizard" created="Thu, 16 Jun 2016 17:25:57 +0200"  >&lt;p&gt;Unsure of the exact issue, but by removing the user account completely from Windows 10, restart and adding back resolved it.&lt;br/&gt;
Am able to play v15.0 now.&lt;/p&gt;</comment>
                            <comment id="314151" author="blissfulwizard" created="Thu, 16 Jun 2016 15:55:24 +0200"  >&lt;p&gt;I also have the same issue.&lt;br/&gt;
Windows 10 Edition&lt;br/&gt;
Started with v 14.1 - get Mojang logo and crash but when I run it again it worked fine.&lt;br/&gt;
Now since upgraded to v15.0 crashes all the time at Mojang logo.&lt;/p&gt;

&lt;p&gt;Steps tried to resolve:&lt;br/&gt;
Uninstall the app, rebooted, reinstalled from MS Store - did not fix&lt;br/&gt;
Deleted the options.txt under user account - no fix&lt;br/&gt;
Updated Nvidia graphics driver - no fix&lt;br/&gt;
Log in under another user - app works fine&lt;br/&gt;
No special characters in username or user folder&lt;/p&gt;

&lt;p&gt;Also run Minecraft java edition v1.10 - this works fine under the same user.&lt;br/&gt;
But need Windows 10 edition for user to play with friends.&lt;/p&gt;

&lt;p&gt;Please advise!!&lt;/p&gt;</comment>
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