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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
    </build-info>


<item>
            <title>[MCPE-15487] Unfortunately minecraft - pocket edition has stopped</title>
                <link>https://bugs.mojang.com/browse/MCPE-15487</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Just re-downloaded from Amazon Appstore and I get the message &quot;unfortunately minecraft - pocket edition has stopped&quot; when I try to open. The device is a a Nabi Dreamtab.&lt;/p&gt;</description>
            <key id="143869">MCPE-15487</key>
            <summary>Unfortunately minecraft - pocket edition has stopped</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="ckachelmuss">Cherise Kachelmuss</reporter>
                        <labels>
                            <label>crash</label>
                    </labels>
                <created>Wed, 15 Jun 2016 17:16:43 +0200</created>
                <updated>Sat, 18 Jun 2016 09:17:24 +0200</updated>
                            <resolved>Sat, 18 Jun 2016 09:17:24 +0200</resolved>
                                    <version>0.15.1 Beta 1</version>
                                                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                            <comments>
                            <comment id="314520" author="mega_spud" created="Sat, 18 Jun 2016 09:17:24 +0200"  >&lt;p&gt;&lt;b&gt;Duplicate of &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-14125&quot; title=&quot;MCPE crashes on startup&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-14125&quot;&gt;&lt;del&gt;MCPE-14125&lt;/del&gt;&lt;/a&gt;&lt;/b&gt; Thanks for your report.  This issue has already been submitted however.  Please add any comments and votes to that report.&lt;/p&gt;</comment>
                            <comment id="314402" author="mega_spud" created="Fri, 17 Jun 2016 19:34:38 +0200"  >&lt;p&gt;Thanks for trying, we&apos;re getting a few of these types of bug so hopefully they&apos;ll be ironed out soon.&lt;/p&gt;</comment>
                            <comment id="314394" author="ckachelmuss@gmail.com" created="Fri, 17 Jun 2016 18:13:37 +0200"  >&lt;p&gt;I just tried downloading it on my Samsung Note 4 phone and it worked fine, so it must be a Nabi problem not Amazon? I am not seeing that Mojang file anywhere on my phone either but the app works.&lt;/p&gt;</comment>
                            <comment id="314393" author="ckachelmuss@gmail.com" created="Fri, 17 Jun 2016 18:07:06 +0200"  >&lt;p&gt;Nope no games folder. I searched every folder I could and mojang is not there. I feel like I have seen it before. Even if my son deleted it though, wouldn&apos;t it re-appear if I re-installed game? I just un-installed and re-installed game and still nothing. &lt;/p&gt;</comment>
                            <comment id="314378" author="drawesome4333" created="Fri, 17 Jun 2016 17:10:14 +0200"  >&lt;p&gt;The games folder is in the same folder as my downloads folder. So it should show up in the top level storage. When I am in it the title at the top shows DeviceStorage&amp;gt; games&amp;gt;com.mojang&lt;/p&gt;</comment>
                            <comment id="314361" author="ckachelmuss@gmail.com" created="Fri, 17 Jun 2016 15:37:11 +0200"  >&lt;p&gt;I went to Device - Storage -Apps (no game folder) -  my other choices than apps are pictures, audio, downloads, cached data, misc. I checked every folder. &lt;/p&gt;</comment>
                            <comment id="314071" author="drawesome4333" created="Thu, 16 Jun 2016 06:28:19 +0200"  >&lt;p&gt;Are you in the games folder? Becasue the com.mojang file is in there not with the other com. Files.&lt;/p&gt;

&lt;p&gt;On a different note, are you logged in to your Amazon account? Because I had a similar issue when it tried to verify my purchases I guess and it couldn&apos;t because I wasn&apos;t logged in.&lt;/p&gt;</comment>
                            <comment id="314065" author="ckachelmuss@gmail.com" created="Thu, 16 Jun 2016 05:06:03 +0200"  >&lt;p&gt;I can&apos;t find that file at all. I see other .com files but none for mojang.&lt;/p&gt;</comment>
                            <comment id="313948" author="mega_spud" created="Wed, 15 Jun 2016 18:23:46 +0200"  >&lt;p&gt;Could you tell me what a certain option in your game file says please?&lt;/p&gt;

&lt;p&gt;Go to: &lt;b&gt;Device Storage &amp;gt; Games &amp;gt; com.mojang &amp;gt; minecraftpe &amp;gt; options.txt&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;In that text file you should see in that list of options:&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;game_haschosennottosignintoxbl:0
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;Can you tell me if that is set to 1 or 0 ?&lt;/p&gt;</comment>
                            <comment id="313946" author="ckachelmuss@gmail.com" created="Wed, 15 Jun 2016 18:08:06 +0200"  >&lt;p&gt;Yes I have wifi on.&lt;/p&gt;

&lt;p&gt;I tried airplane mode, same problem.&lt;/p&gt;

&lt;p&gt;Haven&apos;t gotten to the point to sign I to xbox live, can&apos;t even open game.&lt;/p&gt;

&lt;p&gt;No packs are added.&lt;/p&gt;

&lt;p&gt;android 4.4.2&lt;/p&gt;</comment>
                            <comment id="313927" author="mega_spud" created="Wed, 15 Jun 2016 17:36:55 +0200"  >&lt;p&gt;Please could you add some information to help us try and link up and identify the issue?&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Are you playing over wifi?&lt;/li&gt;
	&lt;li&gt;Does this happen if you play in airplane mode?&lt;/li&gt;
	&lt;li&gt;Are you successfully logged in to Xbox Live?&lt;/li&gt;
	&lt;li&gt;Are you using any texture/resource packs?&lt;/li&gt;
	&lt;li&gt;Which OS version on your device are you using?&lt;/li&gt;
&lt;/ul&gt;
</comment>
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                    <name>Duplicate</name>
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            <issuekey id="139281">MCPE-14125</issuekey>
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            <issuekey id="144123">MCPE-15635</issuekey>
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