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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
    </build-info>


<item>
            <title>[MCPE-14515] Can&apos;t sign in for the second time after sign in the xbox account</title>
                <link>https://bugs.mojang.com/browse/MCPE-14515</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;When signed in for the first time, it is ok. After that when I&apos;ve closed the app and then re-open again, sometimes I can&apos;t sign in back! It says &quot;We tried to sign you in to your Xbox Live account, but something went wrong.&quot;. Is it a bug at microsoft or the client? Please check that&lt;/p&gt;</description>
            <key id="142049">MCPE-14515</key>
            <summary>Can&apos;t sign in for the second time after sign in the xbox account</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                            <reporter username="AFH15">Ahmad Fareed</reporter>
                        <labels>
                            <label>xbl</label>
                    </labels>
                <created>Fri, 3 Jun 2016 06:37:02 +0200</created>
                <updated>Wed, 3 Jan 2018 15:47:43 +0100</updated>
                            <resolved>Wed, 3 Jan 2018 15:46:13 +0100</resolved>
                                    <version>0.15.0 Beta build 1</version>
                    <version>0.15.2</version>
                                                                        <votes>2</votes>
                                    <watches>13</watches>
                                                                            <comments>
                            <comment id="426388" author="mega_spud" created="Wed, 3 Jan 2018 15:46:13 +0100"  >&lt;p&gt;This ticket has been resolved as &apos;Cannot Reproduce&apos; as it has no response was received recently.&lt;/p&gt;</comment>
                            <comment id="347098" author="aircadex" created="Sat, 3 Dec 2016 15:42:25 +0100"  >&lt;p&gt;It seems that I have the same problem but in my case, when I try to sign in, the Xbox Live crashes and it instantly take me back to the MCPE title screen. When I try to sign in again, it did the same thing. I hope that anyone have the solution on this problem.&lt;/p&gt;</comment>
                            <comment id="344701" author="fapizm" created="Sat, 19 Nov 2016 10:58:02 +0100"  >&lt;p&gt;im on 0.16.1 AND IT STILL DOESNT WORK , well , here is what i think , it is because its installed from third party stores mabye&lt;/p&gt;</comment>
                            <comment id="335071" author="nighter" created="Fri, 14 Oct 2016 12:05:50 +0200"  >&lt;p&gt;Please reply and update affected versions if you&apos;re still able to reproduce this issue. &lt;/p&gt;</comment>
                            <comment id="320375" author="mega_spud" created="Sun, 10 Jul 2016 23:51:12 +0200"  >&lt;p&gt;According to &lt;a href=&quot;https://www.reddit.com/r/MCPE/comments/4s5vq9/android_power_saving_and_xbox_account_signin/?st=iqh4s3au&amp;amp;sh=6fe06f55&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;this post&lt;/a&gt;, you might be able to log in if you turn off any &apos;Power Saving&apos; mode on your device.&lt;/p&gt;</comment>
                            <comment id="320293" author="seemark" created="Sun, 10 Jul 2016 06:32:03 +0200"  >&lt;p&gt;MY SOLUTION:&lt;/p&gt;

&lt;p&gt;I was seeing the following error messages on iPad:&lt;br/&gt;
&quot;Make sure you&apos;re online, then try again. We can&apos;t connect right now.&quot;&lt;br/&gt;
&quot;We tried to sign you in to your Xbox Live account, but something went wrong.&quot;&lt;/p&gt;

&lt;p&gt;I was never able to login before, though... so my problem is slightly different than the description above.&lt;/p&gt;

&lt;p&gt;I also tried installing the Xbox app but that didn&apos;t solve the problem (at least not initially).&lt;/p&gt;

&lt;p&gt;I found that the problem was that my iPad had website restrictions enabled (so that only a dozen or so white-listed websites were accessible through Safari).  Once I removed the website restrictions in the iPad settings, I was able to login to Xbox Live.&lt;/p&gt;

&lt;p&gt;When doing so, it popped me into the Xbox app that I had just installed to login, so maybe that needs to be installed too?&lt;/p&gt;

&lt;p&gt;Hope this helps.&lt;/p&gt;</comment>
                            <comment id="318424" author="thechaleco" created="Thu, 30 Jun 2016 05:05:01 +0200"  >&lt;p&gt;but this isn&apos;t only in ipad, its in windows 10 too&lt;/p&gt;</comment>
                            <comment id="313588" author="madpenguin" created="Tue, 14 Jun 2016 16:05:30 +0200"  >&lt;p&gt;Christian,&lt;br/&gt;
My friend has an iPad as well, and she downloaded the new update and was able to log in but she had to do it immediately after the download finished if that helps. I tried reinstalling the app but again, had no success.&lt;/p&gt;</comment>
                            <comment id="313587" author="madpenguin" created="Tue, 14 Jun 2016 16:04:24 +0200"  >&lt;p&gt;Christian,&lt;br/&gt;
I have tried your method several times, with no success.&lt;br/&gt;
I hope this is fixed by mojang soon!&lt;/p&gt;</comment>
                            <comment id="313586" author="christian3399" created="Tue, 14 Jun 2016 16:03:19 +0200"  >&lt;p&gt;Oh, sorry.&lt;br/&gt;
I hadn&apos;t realized that the update had rolled out for the iOS devices.&lt;br/&gt;
Yes, I beleive that a swipe would be as much of a close as you can get without a third party app.&lt;br/&gt;
The other steps should be unhindered by this lack of a feature.&lt;/p&gt;</comment>
                            <comment id="313580" author="madpenguin" created="Tue, 14 Jun 2016 15:55:43 +0200"  >&lt;p&gt;Christian,&lt;br/&gt;
As I am on an iPad, do I just double click the home button and swipe minecraft closed to do the equivalent of force close?&lt;/p&gt;</comment>
                            <comment id="313575" author="christian3399" created="Tue, 14 Jun 2016 15:52:04 +0200"  >&lt;p&gt;Tom, please try these steps:&lt;br/&gt;
1. Go into settings&amp;gt;applications&amp;gt;minecraft and force stop the application.&lt;br/&gt;
2. Make sure your device is connected to wifi that is able to connect to the internet.&lt;br/&gt;
3. Start the app Minecraft PE and wait for one full minute without doing anything.&lt;br/&gt;
If, during this minute, the button that says, &quot;Sign In&quot; turns into a button that has a person with a speech bubble, click Settings, then check if your gamertag shows in the settings.&lt;br/&gt;
4. If, after a minute, it does not change, click on Sign In and proceed to sign in.&lt;br/&gt;
5. After signing in, if you get the error message, close the app (no need to force stop it), and repeat step 3.&lt;br/&gt;
If it doesn&apos;t work after those steps, please report back here to tell us this.&lt;br/&gt;
Thank you Tom! Hope this works for you!&lt;/p&gt;</comment>
                            <comment id="313501" author="madpenguin" created="Tue, 14 Jun 2016 10:28:30 +0200"  >&lt;p&gt;I cannot log in to Xbox live to start with on MCPE. I can log in on my Mac and on Xbox.com. I have created 3 other Xbox accounts and all of them say&lt;/p&gt;

&lt;p&gt;Sorry, something went wrong. Give it another try, or try on Xbox.com&lt;/p&gt;

&lt;p&gt;Any help would be greatly appreciated &lt;/p&gt;</comment>
                            <comment id="312215" author="galang2" created="Thu, 9 Jun 2016 18:50:08 +0200"  >&lt;p&gt;1. Don&apos;t work. need 3rd&apos;s party program for me to login to XBOX Account.&lt;br/&gt;
2. Are you try to login with WiFi or mobile data? Will &lt;b&gt;NOT&lt;/b&gt; work  if you use mobile data. Use third&apos;s party program if you want to login when using mobile data.&lt;/p&gt;</comment>
                            <comment id="311826" author="kaleb418" created="Wed, 8 Jun 2016 22:31:19 +0200"  >&lt;p&gt;Ok, will resolve as &lt;b&gt;Fixed&lt;/b&gt; if this fixes the problem for everyone. Please comment if &lt;a href=&quot;https://bugs.mojang.com/secure/ViewProfile.jspa?name=Mega_Spud&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Mega_Spud&apos;s&lt;/a&gt; above method for fixing doesn&apos;t work.&lt;/p&gt;</comment>
                            <comment id="311806" author="mega_spud" created="Wed, 8 Jun 2016 22:05:56 +0200"  >&lt;p&gt;OK having researched this a bit more, apparently it just takes a bit of time to log in to XBL.&lt;/p&gt;

&lt;p&gt;When you open Minecraft, instead of hitting the &quot;Sign In&quot; button, just wait around 30 seconds for the button to change as pictured.  You are then logged in and you can use the XBL functionality.  (it remembers your login details from the first time you logged in)&lt;br/&gt;
&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;119184_thumb&quot; href=&quot;https://bugs.mojang.com/secure/attachment/119184/119184_button.png&quot; title=&quot;button.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;119184&quot; file-preview-title=&quot;button.png&quot;&gt;&lt;img src=&quot;https://bugs.mojang.com/secure/thumbnail/119184/_thumb_119184.png&quot; style=&quot;border: 0px solid black&quot; role=&quot;presentation&quot;/&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;This should also enable you to open worlds that would crash after 10 seconds or so.&lt;/p&gt;</comment>
                            <comment id="311562" author="heun_han" created="Wed, 8 Jun 2016 09:50:23 +0200"  >&lt;p&gt;Your Xbox account should be settings to the United States nationality and shall have an adult.&lt;br/&gt;
(I&apos;m not good at English. So please understand no matter they made a mistake&lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/biggrin.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;)&lt;/p&gt;</comment>
                            <comment id="311136" author="mega_spud" created="Tue, 7 Jun 2016 10:25:45 +0200"  >&lt;p&gt;&lt;b&gt;Confirmed on Samsung SM-T520&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;Signed in successfully initially, but after restarting the MCPE app, it would not allow me to log in again.&lt;/p&gt;</comment>
                            <comment id="311015" author="christian3399" created="Mon, 6 Jun 2016 22:35:58 +0200"  >&lt;p&gt;I am having the same issue... Error message is: We tried to sign you into your xbox live account, but something went wrong. I am on a Samsung Galaxy S6 running Android Marshmellow with the beta version downloaded through Google Play...&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                                                <inwardlinks description="is duplicated by">
                                        <issuelink>
            <issuekey id="142265">MCPE-14685</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="142325">MCPE-14730</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="142426">MCPE-14802</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="142617">MCPE-14922</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="142648">MCPE-14939</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="142652">MCPE-14941</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="142688">MCPE-14964</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="142690">MCPE-14965</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="142699">MCPE-14969</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="142823">MCPE-15045</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="143780">MCPE-15439</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="143846">MCPE-15472</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="144148">MCPE-15647</issuekey>
        </issuelink>
                            </inwardlinks>
                                    </issuelinktype>
                            <issuelinktype id="10103">
                    <name>Relates</name>
                                            <outwardlinks description="relates to">
                                        <issuelink>
            <issuekey id="142113">MCPE-14564</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="142251">MCPE-14672</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="153863">MCPE-18070</issuekey>
        </issuelink>
                            </outwardlinks>
                                                                <inwardlinks description="relates to">
                                        <issuelink>
            <issuekey id="144111">MCPE-15629</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="144073">REALMS-107</issuekey>
        </issuelink>
                            </inwardlinks>
                                    </issuelinktype>
                    </issuelinks>
                <attachments>
                            <attachment id="118310" name="2016_06_03_12_30_11.mp4" size="8442755" author="AFH15" created="Fri, 3 Jun 2016 06:37:02 +0200"/>
                            <attachment id="119184" name="button.png" size="233430" author="Mega_Spud" created="Wed, 8 Jun 2016 22:05:56 +0200"/>
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