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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-12300] Version 13.1 will not open on secondary windows user account</title>
                <link>https://bugs.mojang.com/browse/MCPE-12300</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;I posted this issue on the forums and haven&apos;t had anyone answer it yet, and I&apos;ve reached the end of my Google-Fu.  Sorry if this doesn&apos;t belong here, but I&apos;m not sure where to go for help anymore!&lt;/p&gt;

&lt;p&gt;I bought the windows 10 version and installed it on the family PC under my user account, as well as my son&apos;s user account (logging into the store as myself and installing it. Both of us were able to play within our user accounts, with no problems.&lt;/p&gt;


&lt;p&gt;It looks like after the upgrade to 13.1, only one user can access Minecraft. At first, only my son&apos;s user name could open the app; when I clicked on it in my user name, nothing happened. It didn&apos;t seem like it even attempted to open. I restored my computer to a point a few days before that, and we could both get in again. It looks like when one account is updated to 13.1, the other account will no longer work. Right now, I can get in, but my son cannot open the app.&lt;/p&gt;


&lt;p&gt;Any help anyone can give me would be greatly appreciated! Thanks in advance!&lt;/p&gt;


&lt;p&gt;I tried a few times to uninstall the app and reinstall it, both on my account and my son&apos;s, to no avail.&lt;/p&gt;


&lt;p&gt;below are some of the errors I&apos;m getting in the event viewer:&lt;/p&gt;


&lt;p&gt;This is under Microsoft -&lt;del&gt;&amp;gt; Windows&lt;/del&gt;-&amp;gt;Apps, and looks like it comes up every time I try to open Minecraft:&lt;/p&gt;


&lt;p&gt;ActivateApplicationForContractByAppIdAsUserWithHost of the app Microsoft.MinecraftUWP_8wekyb3d8bbwe!App for the Windows.Launch contract failed with Invalid value for registry.&lt;/p&gt;


&lt;p&gt;This is one that came up yesterday, but I don&apos;t know if it was related to trying unsuccessfully to open Minecraft, it is under Windows Logs --&amp;gt; Applications&lt;/p&gt;


&lt;p&gt;Faulting application name: Minecraft.Win10.DX11.exe, version: 0.13.1.0, time stamp: 0x56622efa&lt;br/&gt;
 Faulting module name: Minecraft.Win10.DX11.exe, version: 0.13.1.0, time stamp: 0x56622efa&lt;br/&gt;
 Exception code: 0xc0000005&lt;br/&gt;
 Fault offset: 0x00000000004572a7&lt;br/&gt;
 Faulting process id: 0x2100&lt;br/&gt;
 Faulting application start time: 0x01d14335fc9d013e&lt;br/&gt;
 Faulting application path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_0.131.0.0_x64__8wekyb3d8bbwe\Minecraft.Win10.DX11.exe&lt;br/&gt;
 Faulting module path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_0.131.0.0_x64__8wekyb3d8bbwe\Minecraft.Win10.DX11.exe&lt;br/&gt;
 Report Id: 088d0761-418c-4c86-998c-9f4ad748c405&lt;br/&gt;
 Faulting package full name: Microsoft.MinecraftUWP_0.131.0.0_x64__8wekyb3d8bbwe&lt;br/&gt;
 Faulting package-relative application ID: App&lt;/p&gt;


&lt;p&gt;In DxDiag, this comes up in the diagnostics section. It&apos;s repeated several times.&lt;/p&gt;

&lt;p&gt; ---------------&lt;br/&gt;
 Diagnostics&lt;br/&gt;
 ---------------&lt;/p&gt;

&lt;p&gt; Windows Error Reporting:&lt;br/&gt;
 +++ WER0 +++:&lt;br/&gt;
 Fault bucket 133253238071, type 5&lt;/p&gt;

&lt;p&gt; Event Name: MoAppCrash&lt;/p&gt;

&lt;p&gt; Response: Not available&lt;/p&gt;

&lt;p&gt; Cab Id: 0&lt;/p&gt;



&lt;p&gt; Problem signature:&lt;/p&gt;

&lt;p&gt; P1: Microsoft.MinecraftUWP_0.131.0.0_x64__8wekyb3d8bbwe&lt;/p&gt;

&lt;p&gt; P2: praid:App&lt;/p&gt;

&lt;p&gt; P3: 0.13.1.0&lt;/p&gt;

&lt;p&gt; P4: 56622efa&lt;/p&gt;

&lt;p&gt; P5: Minecraft.Win10.DX11.exe&lt;/p&gt;

&lt;p&gt; P6: 0.13.1.0&lt;/p&gt;

&lt;p&gt; P7: 56622efa&lt;/p&gt;

&lt;p&gt; P8: c0000005&lt;/p&gt;

&lt;p&gt; P9: 00000000004572a7&lt;/p&gt;

&lt;p&gt; P10:&lt;/p&gt;



&lt;p&gt;If anyone needs anything else from me, please let me know. Thanks again for the help!!&lt;/p&gt;</description>
            <key id="130615">MCPE-12300</key>
            <summary>Version 13.1 will not open on secondary windows user account</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                            <reporter username="JayDoubleYou">Justin Wurm</reporter>
                        <labels>
                    </labels>
                <created>Sat, 2 Jan 2016 04:42:58 +0100</created>
                <updated>Mon, 21 Aug 2017 13:08:16 +0200</updated>
                            <resolved>Mon, 21 Aug 2017 13:08:16 +0200</resolved>
                                    <version>0.13.0 Beta 1</version>
                    <version>0.13.0</version>
                    <version>0.13.1</version>
                                                                        <votes>0</votes>
                                    <watches>4</watches>
                                                                            <comments>
                            <comment id="402264" author="mega_spud" created="Mon, 21 Aug 2017 13:08:16 +0200"  >&lt;p&gt;This ticket has been resolved as &apos;Cannot Reproduce&apos; as it has not been updated recently &lt;em&gt;(1 year+)&lt;/em&gt;&lt;/p&gt;</comment>
                            <comment id="291042" author="gatharian" created="Tue, 1 Mar 2016 03:12:22 +0100"  >&lt;p&gt;Does this bug affect 0.14.0? If so please respond.&lt;/p&gt;</comment>
                            <comment id="279518" author="jaydoubleyou" created="Sun, 24 Jan 2016 01:16:23 +0100"  >&lt;p&gt;To close the loop on this issue, I was able to get Minecraft (Windows 10 Version) to start working again, by deleting my son&apos;s user account through the Windows Control Panel, and then adding it back in and reinstalling Minecraft through the Windows Store.  I don&apos;t know if it was a corrupt user profile, or if the upgrade to version 13.1 messed something up, but regardless, it&apos;s fixed now.  Thanks!&lt;/p&gt;</comment>
                            <comment id="279103" author="jaydoubleyou" created="Thu, 21 Jan 2016 00:14:36 +0100"  >&lt;p&gt;Thank you, Aleksandra.  By the forums, I meant that I had posted this on the Minecraft PE troubleshooting forums, as I wasn&apos;t sure if this was considered a bug or something on my end.  Nobody offered any suggestions there, so I figured I&apos;d report it as a potential bug here.  I&apos;ve also been working with someone on the Microsoft Community to try to solve the issue, to no avail.  That post and the things we&apos;ve tried to do so far are over at: &lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;http://answers.microsoft.com/en-us/windows/forum/games_windows_10/minecraft-windows-10-version-will-not-open/17a14a7f-7912-4277-a295-7e14d99b23e5?tm=1451706582419&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://answers.microsoft.com/en-us/windows/forum/games_windows_10/minecraft-windows-10-version-will-not-open/17a14a7f-7912-4277-a295-7e14d99b23e5?tm=1451706582419&lt;/a&gt;&lt;/p&gt;

&lt;p&gt; Thanks!&lt;br/&gt;
Justin&lt;/p&gt;</comment>
                            <comment id="278950" author="missmarzenia" created="Wed, 20 Jan 2016 16:23:23 +0100"  >&lt;p&gt;Sorry - we do not check forums (which forums do you mean?) for bugs. &lt;br/&gt;
I will report this for testing. &lt;/p&gt;</comment>
                            <comment id="275604" author="jaydoubleyou" created="Sat, 2 Jan 2016 06:02:59 +0100"  >&lt;p&gt;Thanks for the response!  I was wondering this myself, but it does appear to correspond to the 13.1 update.  I&apos;ve no proof that it actually is related, though, as it looks like there may have been some windows updates around the same time.  I&apos;ve also tried adjusting permissions for various folders, but had no real idea what I was doing, and it didn&apos;t seem to affect the issue. &lt;/p&gt;</comment>
                            <comment id="275596" author="gatharian" created="Sat, 2 Jan 2016 04:55:12 +0100"  >&lt;p&gt;This appears to be an issue on Microsoft&apos;s end and not the game itself.&lt;/p&gt;</comment>
                    </comments>
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