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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-12062] MCPE black screen on start-up</title>
                <link>https://bugs.mojang.com/browse/MCPE-12062</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;As mentioned on a previous post (which didn&apos;t get a response from anyone!!!), I have black screen when starting MCPE.&lt;/p&gt;

&lt;p&gt;Tried uninstall, restart, re-opening the app, nothing works:&lt;br/&gt;
Motorola Xoom&lt;br/&gt;
Android 4.0.4&lt;/p&gt;

&lt;p&gt;I have since upgraded my Xoom to Android 4.4.4 and still getting the same issue. The logcat shows a tonne of Java.FileNotFoundException errors.&lt;/p&gt;

&lt;p&gt;Please acknowledge ASAP as to when this will be resolved.&lt;/p&gt;

&lt;p&gt;I want to buy Windows 10 Minecraft for my son for Christmas so he can play with his siblings on MCPE, but until I can get MCPE working, there will be NO SALE.&lt;/p&gt;</description>
            <key id="129003">MCPE-12062</key>
            <summary>MCPE black screen on start-up</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="nickcraft15">Nick Armour</reporter>
                        <labels>
                    </labels>
                <created>Mon, 14 Dec 2015 19:25:39 +0100</created>
                <updated>Thu, 17 Dec 2015 23:54:12 +0100</updated>
                            <resolved>Thu, 17 Dec 2015 23:54:12 +0100</resolved>
                                    <version>0.13.0</version>
                                                                        <votes>0</votes>
                                    <watches>3</watches>
                                                                            <comments>
                            <comment id="272959" author="gatharian" created="Thu, 17 Dec 2015 23:54:12 +0100"  >&lt;p&gt;Thank you for your report! However, this issue was reported earlier as &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-8332&quot; title=&quot;Minecraft PE not starting (Blackscreen)&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-8332&quot;&gt;&lt;del&gt;MCPE-8332&lt;/del&gt;&lt;/a&gt;. Please add a comment summarizing your experience there. Consider doing a &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-8332?jql=project%20%3D%20MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;search&lt;/a&gt; next time, to check if your issue doesn&apos;t exist already.&lt;/p&gt;</comment>
                            <comment id="272593" author="nickcraft15" created="Wed, 16 Dec 2015 09:55:12 +0100"  >&lt;p&gt;This is not a duplicate of 8332, as it affects a different device running a different version of MCPE.&lt;/p&gt;

&lt;p&gt;If you believe it is a duplicate, at least have the decency to update 8332 with further details, and perhaps respond to the comments from myself and other people.  Marking something as a duplicate as another bug seems to be an easy way of ignoring the issue.&lt;/p&gt;

&lt;p&gt;This has been happening for over 8 months now, and it needs to be fixed.  People have paid for something which is now broken.&lt;/p&gt;

&lt;p&gt;I work in software development, and this would be considered a severity 1, because your customers are unable to use the software following an update.&lt;/p&gt;</comment>
                            <comment id="272557" author="gatharian" created="Wed, 16 Dec 2015 03:01:40 +0100"  >&lt;p&gt;This is a duplicate of &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-8332&quot; title=&quot;Minecraft PE not starting (Blackscreen)&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-8332&quot;&gt;&lt;del&gt;MCPE-8332&lt;/del&gt;&lt;/a&gt;. You may want discuss any issues you may have encountered there as comments you posted were found on that issue.&lt;/p&gt;</comment>
                            <comment id="272538" author="nickcraft15" created="Tue, 15 Dec 2015 23:57:16 +0100"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;The earlier ticket was someone else&apos;s which I had commented on, no worries.&lt;/p&gt;

&lt;p&gt;I tried the auto restore option, sadly didn&apos;t help &lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/sad.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;br/&gt;
Because I couldn&apos;t get MCPE to work, I installed a custom ROM (OmniROM) (desperate to get MCPE working again as it is all my son uses the tablet for!).  I was using cat log tool to get the logcat.&lt;/p&gt;

&lt;p&gt;CPU-Z reports Java VM Dalvik 1.6.0 AND OpenGL ES 2.0.&lt;/p&gt;</comment>
                            <comment id="272428" author="rplatham" created="Mon, 14 Dec 2015 21:59:09 +0100"  >&lt;p&gt;Hi Nick, sorry to hear of your troubles.  Do you have the number of your earlier ticket? I could not find it when searching by you as reporter.&lt;/p&gt;

&lt;p&gt;Please go into device settings, backup and reset and ensure automatic restore is disabled, then uninstall and reinstall MCPE (It&apos;s a crap shoot but worth a try)&lt;/p&gt;

&lt;p&gt;How did you install 4.4.4 on your Motorola Xoom and how are you accessing the logcat for MCPE? &lt;/p&gt;

&lt;p&gt;Please install CPU-Z (it&apos;s free, but you can use any other device diagnostic tool of your choice, you may already have one) and let us know the Java VM and OpenGL ES versions under the system tab.&lt;/p&gt;</comment>
                    </comments>
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                    <name>Duplicate</name>
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            <issuekey id="109154">MCPE-8332</issuekey>
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