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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MCPE-11980] Win 10 edition won&apos;t launch</title>
                <link>https://bugs.mojang.com/browse/MCPE-11980</link>
                <project id="10200" key="MCPE">Minecraft (Bedrock codebase)</project>
                    <description>&lt;p&gt;Using Asus Vivotab Smart. It does not have NVIDIA mobile chipset, only integrated graphics.&lt;/p&gt;

&lt;p&gt;I just bought this tablet and updated it to windows 10. It is a quadcore 32 bit Intel atom machine with 2gb of ram. (dxdiag below)&lt;/p&gt;

&lt;p&gt;The app store was happy to let me install Minecraft Win 10 edition, but the program won&apos;t open - instead, crashing after a few seconds of the Mojang screen. No error is displayed.&lt;/p&gt;

&lt;p&gt;Here is the relevant event log:&lt;/p&gt;

&lt;p&gt;Faulting application name: Minecraft.Win10.DX11.exe, version: 0.13.0.0, time stamp: 0x564378c0&lt;br/&gt;
Faulting module name: d3d11.dll, version: 10.0.10586.17, time stamp: 0x56518784&lt;br/&gt;
Exception code: 0xc0000005&lt;br/&gt;
Fault offset: 0x0013feb5&lt;br/&gt;
Faulting process id: 0x27b4&lt;br/&gt;
Faulting application start time: 0x01d1305ce97311f3&lt;br/&gt;
Faulting application path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_0.130.0.0_x86__8wekyb3d8bbwe\Minecraft.Win10.DX11.exe&lt;br/&gt;
Faulting module path: C:\WINDOWS\SYSTEM32\d3d11.dll&lt;br/&gt;
Report Id: a85437f2-d648-4c07-8e7f-cafb20e663f5&lt;br/&gt;
Faulting package full name: Microsoft.MinecraftUWP_0.130.0.0_x86__8wekyb3d8bbwe&lt;br/&gt;
Faulting package-relative application ID: App&lt;/p&gt;

&lt;p&gt;Beneath it was this one: I expect they are related.&lt;/p&gt;

&lt;p&gt;Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: This app does not support the contract specified or is not installed. See the Microsoft-Windows-TWinUI/Operational log for additional information.&lt;/p&gt;

&lt;p&gt;(I do have the Xbox app installed and I am signed in to it)&lt;/p&gt;

&lt;p&gt;Dxdiag output:&lt;br/&gt;
&lt;a href=&quot;http://pastebin.com/0vJeWnBR&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://pastebin.com/0vJeWnBR&lt;/a&gt;&lt;/p&gt;</description>
            <key id="128490">MCPE-11980</key>
            <summary>Win 10 edition won&apos;t launch</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                            <reporter username="bones92">Hammond Pearce </reporter>
                        <labels>
                    </labels>
                <created>Sun, 6 Dec 2015 20:53:49 +0100</created>
                <updated>Tue, 8 Dec 2015 20:10:13 +0100</updated>
                            <resolved>Tue, 8 Dec 2015 13:46:50 +0100</resolved>
                                    <version>0.13.0</version>
                                                                        <votes>1</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="271307" author="bones92" created="Tue, 8 Dec 2015 20:09:14 +0100"  >&lt;p&gt;This is not revolved  -  I do not have NVIDIA mobile chipset, only integrated graphics!&lt;/p&gt;</comment>
                            <comment id="270801" author="insignia36" created="Sun, 6 Dec 2015 20:57:45 +0100"  >&lt;p&gt;I&apos;m having the same problem. Can anyone help?&lt;/p&gt;</comment>
                    </comments>
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                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                            <outwardlinks description="duplicates">
                                        <issuelink>
            <issuekey id="127331">MCPE-11713</issuekey>
        </issuelink>
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                                <customfieldvalue key="10902"><![CDATA[Tablet - Windows 10 - Other (Specify in description)]]></customfieldvalue>

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