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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[MC-5384] Possible Java Incompatibility</title>
                <link>https://bugs.mojang.com/browse/MC-5384</link>
                <project id="10400" key="MC">Minecraft: Java Edition</project>
                    <description>&lt;p&gt;When I click on the Minecraft launcher, it opens a window named &quot;launch4j&quot; with the text &quot;This application requires a Java Runtime environment 1.5.0&quot; in it.  What&apos;s happening, why is it happening, and how can I fix it?&lt;/p&gt;</description>
                <environment>Windows 7, Java 7 update 10.</environment>
        <key id="17987">MC-5384</key>
            <summary>Possible Java Incompatibility</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="uk_in_us">Edward Sims-Johnson</reporter>
                        <labels>
                    </labels>
                <created>Wed, 26 Dec 2012 18:57:24 +0100</created>
                <updated>Sat, 8 Aug 2020 02:15:56 +0200</updated>
                            <resolved>Wed, 16 Jan 2013 21:28:00 +0100</resolved>
                                    <version>Minecraft 1.4.5</version>
                    <version>Minecraft 1.4.6</version>
                                                                        <votes>0</votes>
                                    <watches>2</watches>
                                                                            <comments>
                            <comment id="139312" author="atlexisa" created="Sun, 9 Feb 2014 10:00:19 +0100"  >&lt;p&gt;It worked! Thank you.&lt;/p&gt;</comment>
                            <comment id="139306" author="kumasasa" created="Sun, 9 Feb 2014 09:42:30 +0100"  >&lt;p&gt;@Andrea Jensen: What OS ? If Windows, uninstall &lt;b&gt;everything&lt;/b&gt; named Java, then install the latest version (1.7.0_51): &lt;a href=&quot;http://www.java.com/en/download/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.java.com/en/download/&lt;/a&gt;.&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;When using a &lt;em&gt;32-bit browser&lt;/em&gt; on a &lt;em&gt;64-bit operating system&lt;/em&gt; the automatic version detection will only show the &lt;em&gt;32-bit version&lt;/em&gt; of Java, the &lt;em&gt;64-bit version&lt;/em&gt; needs to be &lt;b&gt;downloaded manually&lt;/b&gt;: &lt;a href=&quot;http://www.java.com/en/download/manual.jsp&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.java.com/en/download/manual.jsp&lt;/a&gt;.&lt;/li&gt;
&lt;/ul&gt;
</comment>
                            <comment id="139305" author="atlexisa" created="Sun, 9 Feb 2014 09:40:22 +0100"  >&lt;p&gt;I have something similar on mine. I bought a new laptop. Went to minecraft.net. Signed in and clicked on Minecraft.exe. The window with &quot;Launch4j&quot; came up with the message, &quot;This application requires a Java Runtime Environment 1.6.0&quot;. Went to the Java website and downloaded Java 7. Still can&apos;t download Minecraft because of said message. Java has taken down all older versions including Java 6. It is now only available to paying customers.&lt;/p&gt;</comment>
                            <comment id="37213" author="kumasasa" created="Wed, 16 Jan 2013 22:48:28 +0100"  >&lt;p&gt;Ok, thanks for the feedback.&lt;/p&gt;</comment>
                            <comment id="37205" author="uk_in_us" created="Wed, 16 Jan 2013 22:38:13 +0100"  >&lt;p&gt;Also, Kumasasa, I reinstalled as you suggested and the problem ceased to occur.  Sorry for not telling you guys sooner.&lt;/p&gt;</comment>
                            <comment id="37186" author="bljat" created="Wed, 16 Jan 2013 21:28:00 +0100"  >&lt;p&gt;Resolving since not a Minecraft bug.&lt;/p&gt;</comment>
                            <comment id="31132" author="kumasasa" created="Fri, 28 Dec 2012 07:04:36 +0100"  >&lt;p&gt;Attach the screenshot by More Action -&amp;gt; Attach File.&lt;br/&gt;
Reinstalling Java 7U10 would be the best, so your system will be clean.&lt;/p&gt;</comment>
                            <comment id="31055" author="uk_in_us" created="Thu, 27 Dec 2012 19:46:44 +0100"  >&lt;p&gt;Also, when I clicked Attach A Screenshot, it just redirected me to:&lt;br/&gt;
&lt;a href=&quot;http://www.oracle.com/technetwork/java/index.html&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.oracle.com/technetwork/java/index.html&lt;/a&gt;&lt;br/&gt;
Any ideas?&lt;/p&gt;</comment>
                            <comment id="31051" author="uk_in_us" created="Thu, 27 Dec 2012 19:29:22 +0100"  >&lt;p&gt;Kumasasa, I checked that.  uninstalled Java 6 updates 22 and 25, and Java 7 update 6.  should I uninstall Java 7 update 10 and reinstall it?&lt;/p&gt;</comment>
                            <comment id="30974" author="kumasasa" created="Thu, 27 Dec 2012 08:56:02 +0100"  >&lt;p&gt;Please check, if you have multiple Java installations on your PC.&lt;br/&gt;
If so, remove all but the latest.&lt;/p&gt;

&lt;p&gt;For technical support please use the &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/364794-where-can-i-find-more-help-and-technical-support-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support Center&lt;/a&gt;.&lt;/p&gt;</comment>
                            <comment id="30942" author="gamebuster19901" created="Thu, 27 Dec 2012 01:48:04 +0100"  >&lt;p&gt;Unable to reproduce,&lt;/p&gt;

&lt;p&gt;Please go here if you have an unmodified client: &lt;a href=&quot;http://www.minecraftforum.net/forum/196-modded-client-support/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.minecraftforum.net/forum/196-modded-client-support/&lt;/a&gt;&lt;br/&gt;
And here if you have a modded client: &lt;a href=&quot;http://www.minecraftforum.net/forum/196-modded-client-support/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://www.minecraftforum.net/forum/196-modded-client-support/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;This sounds like you need technical support.&lt;/p&gt;</comment>
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