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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-9188] Minecraft freezes and stops loading for PS4</title>
                <link>https://bugs.mojang.com/browse/BDS-9188</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;The new patch for Minecraft Bedrock for ps4 has cause a problem within the game, I have two ps4&apos;s (friends ps4s) and both of them have the same problems. When starting up the application it takes an unusually long time loading to the splash screen (red background with MOJANG) then the loading bar takes between 3 to 8 minutes to actually load the game to the main menu where one of many things happens:&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;It can take a long time loading menu, The nether background lags and jitters and then starts up, from there the whole game freezes ( can&apos;t access any menus, press any buttons etc), a warning happens saying &quot;Failed to load character 1, You can reload it from your profile.&quot; Then freezes. If I am able to go into the play sector of the menu and load a save world, everything is going great the helper tips show but then it freezes up. The Signing into a Microsoft account also has stopped working too. However when the game freezes up the background music begins to play like the game hasn&apos;t froze.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I have tried this 4 times on the two different ps4&apos;s and the same results has happened the game takes way longer to load, the menu takes forever to start up and the game freezes.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I have found a solution but I don&apos;t know if it will stop it from happening again but if I uninstall the game and re-download it, it seems to start working again.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I am unable to upload the videos as they exceed 10 mbs, however I do have them if you wish to see them just let me know.&lt;/p&gt;</description>
                <environment>PS4, Minecraft Bedrock/Console </environment>
        <key id="376000">BDS-9188</key>
            <summary>Minecraft freezes and stops loading for PS4</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Walrus_white">Daniel Cresswell</reporter>
                        <labels>
                    </labels>
                <created>Thu, 1 Oct 2020 18:49:38 +0200</created>
                <updated>Fri, 2 Oct 2020 05:00:52 +0200</updated>
                            <resolved>Fri, 2 Oct 2020 05:00:52 +0200</resolved>
                                    <version>1.16.40</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="820070" author="ionicecko" created="Fri, 2 Oct 2020 05:00:52 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;This project is for the Bedrock Dedicated Server software only. Please head over to the correct project (links below) and create a new report for your bug. Please don&apos;t forget to search for an existing report matching yours in the appropriate project before raising a new one.&lt;/p&gt;

&lt;p&gt;To ensure your report has all the information we need, please have a read through &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Guide: Writing Helpful Bug Reports for Minecraft&lt;/a&gt; and remember to include steps to reproduce the problem.&lt;/p&gt;

&lt;p&gt;&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Bedrock Edition&lt;/a&gt; &amp;#8212; Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MC&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Java Edition&lt;/a&gt; &amp;#8212; Windows, Mac, and Linux&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCL&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft Launcher&lt;/a&gt; &amp;#8212; Bugs about the Minecraft Launcher specifically&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft Earth&lt;/a&gt; &amp;#8212; AR Compatible Devices&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCD&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft Dungeons&lt;/a&gt; &amp;#8212; Action-adventure title set in the Minecraft universe&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
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