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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-918] BUG</title>
                <link>https://bugs.mojang.com/browse/BDS-918</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I speak spanish and i need help NINTENDO can&apos;t help me and MICROSOFT can&apos;t help me. Nintendo support said to me that i should explain here but my English is bad.&lt;/p&gt;

&lt;p&gt;So this is the problem:&lt;/p&gt;

&lt;p&gt;I play on Nintendo switch.&lt;br/&gt;
I&#160;was in the skins i was looking the skins free and no free, so i go so much down and then the screen crash and i select my skin free.. but they Minecraft crash in that moment.&lt;br/&gt;
So i go to home of switch and my switch crashes then i do hardreset to my nintendo switch and i started again Minecraft... Now the loading screen is so slow now i need wait 1:30 minutes to load the men&#250; and it crashes 2 times before i select &quot;play&quot; and i can&apos;t load my account of Microsoft of XBOX and the moment that i play Minecraft it crash too, my Friends of PC or another plataforma can&apos;t play, they login, but they can&apos;t move well.&lt;br/&gt;
The moment that i sign account of Microsoft my nintendo switch error tell me problem of DNS, or my conection is wrong but i always play with etherner and the conection with Minecraft is lost.&lt;br/&gt;
I called yo Microsoft and they tell me that nintendo should help to me then i called nintendo and they said Mojang must help me... I don&apos;t know what i must do. I am very angry with this problem, I CANT PLAY I NEED HELP.&lt;/p&gt;

&lt;p&gt;Espa&#241;ol:&lt;br/&gt;
Juego en nintendo Switch&lt;br/&gt;
Estaba en el men&#250; de Minecraft viendo las skins del personaje que son gratis y por pagar, baj&#233; por mucho tiempo para ver las skins y al momento de bajar mucho la pantalla se bugea, en ese instante seleccione mi skin gratis y al salir el juego se crashea, fue ah&#237; cuando fui al men&#250; de la consola y mi nintendo se qued&#243; trabada, hice hardreset y luego de volver a iniciar el juego, se demor&#243; aproximadamente 1:30 en iniciar( hasta hoy ) y antes de entrar al men&#250; principal se crashea dos veces, la m&#250;sica se traba y debo esperar m&#225;s, ahora no puedo iniciar sesi&#243;n en Xbox desde Minecraft de nintendo switch y cuando quiero jugar con amigos no puedo porque ellos tienen mucho lag, pueden entrar a la sala, pero no pueden jugar bien.&lt;br/&gt;
Al momento de intentar iniciar sesi&#243;n en Microsoft, me dice que tengo problemas de DNS o de conexi&#243;n de wifi, aunque SIEMPRE juego con cable etherner o que el servidor de Minecraft tiene problemas en esos momentos.&lt;br/&gt;
No s&#233; qu&#233; hacer, necesito ayuda... Llam&#233; a MICROSOFT y me dijeron que si es de NINTENDO debo llamarlos a ellos, me llamaron porque es demasiado caro llamar a estados unidos desde chile, as&#237; que luego de explicar lo mismo de reci&#233;n me dicen que debo comunicarme directamente con Mojang y as&#237; es como llegu&#233; aqu&#237;.&lt;br/&gt;
NECESITO AYUDA, NO S&#201; QU&#201; HACER Y ESTOY SUPER ENOJADO. Llevo m&#225;s de un mes as&#237;, ayuda Mojang!!!!!&lt;/p&gt;</description>
                <environment>The problem is foto ALL VERSIONS</environment>
        <key id="243360">BDS-918</key>
            <summary>BUG</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Voltraxer1">Brandon Jord&#225;n Vald&#233;s Estay</reporter>
                        <labels>
                    </labels>
                <created>Sun, 26 May 2019 04:54:32 +0200</created>
                <updated>Mon, 24 Feb 2020 23:07:59 +0100</updated>
                            <resolved>Mon, 24 Feb 2020 23:07:59 +0100</resolved>
                                    <version>1.8.0.24</version>
                    <version>1.9.0.15</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="639076" author="ocelotonesie" created="Mon, 24 Feb 2020 23:07:59 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;font color=&quot;#FF5722&quot;&gt;&lt;b&gt;Invalid&lt;/b&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;This is related to a different project. Use one of the links below to go to the correct project.&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MC&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Java Edition&lt;/a&gt; &amp;#8212; Windows, Mac, and Linux&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCL&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft Launcher&lt;/a&gt; &amp;#8212; bugs about the Minecraft Launcher specifically&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Bedrock Edition&lt;/a&gt; &amp;#8212; Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Earth&lt;/a&gt; &amp;#8212; AR Compatible Devices&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;http://hopper.minecraft.net/help/technical-support-resources/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="551438" author="voltraxer1" created="Tue, 28 May 2019 04:15:34 +0200"  >&lt;p&gt;Plss Help...&lt;/p&gt;</comment>
                    </comments>
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                    <name>Duplicate</name>
                                                                <inwardlinks description="is duplicated by">
                                        <issuelink>
            <issuekey id="243361">BDS-919</issuekey>
        </issuelink>
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                            <attachment id="219674" name="15588394449701112824405.jpg" size="4481819" author="Voltraxer1" created="Sun, 26 May 2019 04:58:06 +0200"/>
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