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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-8923] New players can&#8217;t join the server because couldn&apos;t download the resource packs required</title>
                <link>https://bugs.mojang.com/browse/BDS-8923</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;My server requires a single resource pack,and I added? it to the server database,it works well in 1. 14bds,but since my server updated to 1.16.x,when the server keeps running for a long time,then new players can&apos;t download the resource pack anymore,says downloading 0/0 packs??? And the player will just stuck in there without joining the server,even the bds says player has already joined the server. And the only way to solve this problem is shutdown the bds and reopen it,it will recover for a while,but when the server keeps running for a long time again,it will definitely happens again,which is super disturbing. This problem mostly happens on the Android and ios players,I have no idea if this is a bds bug or a standard Minecraft pe bug,please pay some attention to this problem.&#160;&lt;/p&gt;</description>
                <environment>Windows Server 2019</environment>
        <key id="372357">BDS-8923</key>
            <summary>New players can&#8217;t join the server because couldn&apos;t download the resource packs required</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="qwejerrywolf">qwejerrywolf</reporter>
                        <labels>
                            <label>awaiting-confirmation</label>
                    </labels>
                <created>Mon, 14 Sep 2020 13:52:16 +0200</created>
                <updated>Mon, 27 Sep 2021 16:11:31 +0200</updated>
                            <resolved>Mon, 27 Sep 2021 16:11:31 +0200</resolved>
                                    <version>1.16.40</version>
                                                            <votes>1</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="1079541" author="JIRAUSER484247" created="Mon, 27 Sep 2021 16:11:31 +0200"  >&lt;p&gt;Cleaning up old tickets: This ticket had been set to &apos;Awaiting Response&apos;, but has not received a response from the reporter (~3 months+) so is being closed as &lt;em&gt;Incomplete&lt;/em&gt;. If you feel this is still a valid issue then please comment, or create a new ticket following the &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; which includes steps to reproduce the problem.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
 &#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &#8211; &#128172; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt; &#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Suggestions&lt;/a&gt; &#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Minecraft Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1023707" author="JIRAUSER484247" created="Fri, 25 Jun 2021 16:44:21 +0200"  >&lt;p&gt;Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).&lt;br/&gt;
This ticket will automatically reopen when you reply.&lt;/p&gt;</comment>
                            <comment id="826641" author="JIRAUSER460418" created="Sun, 18 Oct 2020 15:32:54 +0200"  >&lt;p&gt;Issue is resolved for me. In the valid_known_packs.json file some packs were pointing to a wrong path. After fixing the file, I was able to download the packs again on ps4. I think I had the packs installed on Windows 10 before, that&apos;s why it was working on Windows 10, but not on ps4.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;cheers kimon&lt;/p&gt;</comment>
                            <comment id="824336" author="JIRAUSER460418" created="Mon, 12 Oct 2020 21:09:48 +0200"  >&lt;p&gt;btw. I&apos;m using the phantom.exe from GitHub, to be able to see and connect to the server on PS4. It shows me the server under the tab &quot;Friends&quot; -&amp;gt; &quot;LAN Games&quot;. Latest version of phantom didn&apos;t make any difference though.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Cheers&lt;/p&gt;

&lt;p&gt;kimon&lt;/p&gt;</comment>
                            <comment id="824328" author="JIRAUSER460418" created="Mon, 12 Oct 2020 21:00:24 +0200"  >&lt;p&gt;I&apos;m having the same problem! Since I&apos;m a PS4-Player, I needed a server solution and decided to run my own BDS. I&apos;m running 5 self hosted BDS on a Windows Server 2016 since 1.14.32.1 and everything was working fine all the time.&lt;/p&gt;

&lt;p&gt;Since 1.16.20 I was running on one of my server resource and behavior packs, which the PS4 was able to download, as well as Windows 10 Edition. They all worked just fine and I was very happy with the packs. At some point I had to reinstall MC on my PS4, it wouldn&apos;t load past the famous red Mojang Studio Loading Screen.&lt;/p&gt;

&lt;p&gt;So yesterday I decided to update my server to 1.16.40.02. Since I reinstalled MC a couple of days / weeks ago, I had to download the resource and behavior packs, but MC just crashes when trying to download the packs. Windows 10 Edition works fine.&lt;/p&gt;

&lt;p&gt;I&apos;m not sure, if it&apos;s a 1.16.40 problem. I ran BDS 1.16.20 earlier and I&apos;m facing the same problem. Windows 10 is working, PS4 can&apos;t download the packs, MC crashes and I can&apos;t join the server. Reinstalling MC on PS4 again didn&apos;t fix anything. Restarting my server didn&apos;t solve the problem as well. MC PS4 crashes all the time. Version on PS4 is 1.16.61 &amp;lt;- VR-Update&lt;/p&gt;

&lt;p&gt;So.. is this a BDS, or a PS4 problem? Or a combination of both? Or is it related to the fact, that PS4-Player see a number in the server tab since a couple of days?&lt;/p&gt;


&lt;p&gt;@qwejerrywolf: Do you have PS4-Player as well?&lt;/p&gt;

&lt;p&gt;I really hope you fix this problem, the resource packs are awesome and I&apos;d love to use them again!&lt;/p&gt;

&lt;p&gt;Cheers&lt;br/&gt;
kimon&lt;/p&gt;</comment>
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