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    <title>Mojang Studios Jira</title>
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    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-8829] Mojang Screen Forever</title>
                <link>https://bugs.mojang.com/browse/BDS-8829</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I have already deleted and re-installed Minecraft on my PS4. When I first logged back on I was able to enter, but it would NOT let me log back on to my Xbox Live account, saying I was still logged on. But I had shut it down and deleted it all, so I was unsure how/why that was even possible. After many attempts and unsuccessful tries to log off from other sources, I closed out the application and took out the disc. Now, I am trying to fix the issue and I can&#8217;t even get past the Mojang loading screen yet again (which was the original issue I was dealing with in the first place leading me to delete and reinstall). &#160;Any help/tips/suggestions? I am afraid I have lost 5+ years of builds and worlds at this point.&#160;&lt;/p&gt;

&lt;p&gt;PS4 v2.12 update Disc&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;RESOLVED - so I had to delete my Minecraft saved data on my PS4. &#160;&lt;/p&gt;

&lt;p&gt;For issues involving the inability to connect a Microsoft account to the PS4 &amp;lt;:Playstation:715154809615024148&amp;gt; (ie: Failed to login, infinite connecting, ect.) Please attempt the following method:&lt;/p&gt;

&lt;p&gt;Close Minecraft &amp;gt; PS4 settings menu &amp;gt; &lt;b&gt;&apos;Application Saved Data Management&apos;&lt;/b&gt; &amp;gt; &lt;b&gt;&apos;Saved Data in System Storage&apos;&lt;/b&gt; &amp;gt; DELETE &amp;gt; Select Minecraft &amp;gt; Delete the &lt;b&gt;SAVED DATA&lt;/b&gt; files. *&lt;b&gt;You don&apos;t need to touch your World designs&lt;/b&gt;* &amp;gt; open Minecraft &amp;gt; Follow the Microsoft account setup instructions&lt;/p&gt;</description>
                <environment></environment>
        <key id="371277">BDS-8829</key>
            <summary>Mojang Screen Forever</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="5">Cannot Reproduce</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="rush0059">Samantha</reporter>
                        <labels>
                    </labels>
                <created>Wed, 9 Sep 2020 20:44:01 +0200</created>
                <updated>Thu, 10 Sep 2020 03:36:51 +0200</updated>
                            <resolved>Thu, 10 Sep 2020 03:36:51 +0200</resolved>
                                    <version>1.16.20</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="803731" author="JIRAUSER549506" created="Wed, 9 Sep 2020 21:29:30 +0200"  >&lt;p&gt;For issues involving the inability to connect a Microsoft account to the PS4 &amp;lt;:Playstation:715154809615024148&amp;gt; (ie: Failed to login, infinite connecting, ect.) Please attempt the following method:&lt;/p&gt;

&lt;p&gt;Close Minecraft &amp;gt; PS4 settings menu &amp;gt; &lt;b&gt;&apos;Application Saved Data Management&apos;&lt;/b&gt; &amp;gt; &lt;b&gt;&apos;Saved Data in System Storage&apos;&lt;/b&gt; &amp;gt; DELETE &amp;gt; Select Minecraft &amp;gt; Delete the &lt;b&gt;SAVED DATA&lt;/b&gt; files. *&lt;b&gt;You don&apos;t need to touch your World designs&lt;/b&gt;* &amp;gt; open Minecraft &amp;gt; Follow the Microsoft account setup instructions&lt;/p&gt;</comment>
                            <comment id="803717" author="bugsbugsbugs" created="Wed, 9 Sep 2020 20:45:04 +0200"  >&lt;p&gt;Duplicate of &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-84790&quot; title=&quot;PlayStation - stuck on red Mojang logo screen&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-84790&quot;&gt;&lt;del&gt;MCPE-84790&lt;/del&gt;&lt;/a&gt;&lt;/p&gt;</comment>
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                            <attachment id="335166" name="EC3D8B43-8BCC-42F7-B3F4-340C76C4BDCD.jpeg" size="12907" author="rush0059" created="Wed, 9 Sep 2020 20:42:49 +0200"/>
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