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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-8732] Texturepack</title>
                <link>https://bugs.mojang.com/browse/BDS-8732</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Hello, I have a problem on minecraft ps4, I can launch my world without the &quot;urban&quot; texture pack but as soon as I activate it by coming back to the menu, when I will restart my world (with the texture pack activated ), my world will not launch, the screen will turn purple and my game will close, how do I fix this?&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="370312">BDS-8732</key>
            <summary>Texturepack</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Darkilleur71500">Elie</reporter>
                        <labels>
                    </labels>
                <created>Sat, 5 Sep 2020 13:46:20 +0200</created>
                <updated>Mon, 7 Sep 2020 10:31:38 +0200</updated>
                            <resolved>Mon, 7 Sep 2020 10:31:38 +0200</resolved>
                                    <version>1.16.20</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="802572" author="ionicecko" created="Mon, 7 Sep 2020 10:31:30 +0200"  >&lt;p&gt;I found this from a similar report that may help you.&lt;/p&gt;

&lt;p&gt;Unfortunately we&apos;re unable to provide support here in the bug tracker. If you need further assistance please try the &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; who may be able to help narrow down the problem.&lt;/p&gt;

&lt;blockquote&gt;
&lt;p&gt;According to support this problem is due to a bad download.&lt;/p&gt;

&lt;p&gt;Quote: &#8220;The black and pink means the game can&#8217;t find that texture. Unfortunately if the user has a bad internet connection, it may take multiple tries of downloading the pack before the user gets a download that works because the file size is so big.&lt;br/&gt;
If the user has ADSL, it could take 20 or more tries, unfortunately. Downloading on those lines is particularly bad for games, speaking from experience.&#8220;&lt;/p&gt;

&lt;p&gt;The solution is to delete the texture pack from your storage (under settings) and then redownload it from the store.&lt;/p&gt;

&lt;p&gt;Please launch the Minecraft app and try this:&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Go to settings&lt;/li&gt;
	&lt;li&gt;Go to Storage&lt;/li&gt;
	&lt;li&gt;Select Resource Packs&lt;/li&gt;
	&lt;li&gt;Select the affected pack -&amp;gt; then press the trash can&lt;/li&gt;
	&lt;li&gt;Redownload the affected pack from the Marketplace&lt;/li&gt;
&lt;/ol&gt;
&lt;/blockquote&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
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