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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-863] Stuck on loading screen</title>
                <link>https://bugs.mojang.com/browse/BDS-863</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;We are running Minecraft pocket edition on 3 iPads &amp;amp; 1 iPhone. All iPads took the update last week &amp;amp; since then have been stuck on the loading screen. I hadn&#8217;t taken the update yet on the iPhone therefore opened the game ok &amp;amp; then took the update only to find that it also stuck on the loading screen. Can you please advise how this issue can be rectified? I have 2 very upset children waiting to continue building their worlds!!&lt;/p&gt;

&lt;p&gt;many thanks for your help&lt;/p&gt;</description>
                <environment>Minecraft pocket edition IOS version 1.11.1&lt;br/&gt;
&lt;br/&gt;
&amp;#xA0;</environment>
        <key id="240371">BDS-863</key>
            <summary>Stuck on loading screen</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Loublylou">Lucy</reporter>
                        <labels>
                    </labels>
                <created>Tue, 7 May 2019 19:35:00 +0200</created>
                <updated>Wed, 22 May 2019 16:35:21 +0200</updated>
                            <resolved>Wed, 22 May 2019 16:35:21 +0200</resolved>
                                    <version>1.8.1.2</version>
                                                            <votes>4</votes>
                                    <watches>5</watches>
                                                                            <comments>
                            <comment id="549763" author="576874" created="Wed, 22 May 2019 16:35:21 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue has been closed as a &lt;b&gt;&lt;font color=&quot;#FF5722&quot;&gt;Duplicate&lt;/font&gt;&lt;/b&gt; of &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-45185&quot; title=&quot;Minecraft Only Loads 75% No Launch&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-45185&quot;&gt;&lt;del&gt;MCPE-45185&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;Please add a vote and any new information to the main ticket, which will be updated accordingly.&lt;/p&gt;

&lt;p&gt;If you have not, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project%20%3D%20MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;search feature&lt;/a&gt; before making a new ticket, as it&apos;s likely that the issue has been reported already.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write Awesome Tickets! &#128175;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://help.mojang.com/&quot; title=&quot;Account Support &#128377;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; title=&quot;Feedback and Suggestions &#9997;&#65039;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; title=&quot;Official Minecraft Wiki &#127891;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Minecraft Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="549605" author="puredrums" created="Wed, 22 May 2019 08:40:38 +0200"  >&lt;p&gt;Have the same problem on two iPads at my house. One of them started getting stuck on the loading screen 2-3 weeks ago. The other one which is updated more often started getting stuck today. My child and I are pretty frustrated. Restarting our devices did not help, and haven&apos;t found any work around.&lt;/p&gt;

&lt;p&gt;There are reports in other places online of people experiencing this issue. Maybe it&apos;s a new repro of this issue:&#160;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-35078&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://bugs.mojang.com/browse/MCPE-35078&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="547146" author="alexnat4" created="Tue, 14 May 2019 13:59:08 +0200"  >&lt;p&gt;version 1.11.1.2 on android tab s2, another on mate 10 pro phone and a third on ipad air 2 - all stuck on loading screen (bar 3/4 way through) - pls fix!&lt;/p&gt;</comment>
                            <comment id="544464" author="cartelz" created="Wed, 8 May 2019 11:15:11 +0200"  >&lt;p&gt;Okay thanks for the tip will try it!&#160;&lt;/p&gt;</comment>
                            <comment id="544300" author="justerfrog" created="Wed, 8 May 2019 00:48:15 +0200"  >&lt;p&gt;restart your device it worked for me&lt;/p&gt;</comment>
                            <comment id="544145" author="cartelz" created="Tue, 7 May 2019 20:00:49 +0200"  >&lt;p&gt;also like you said it only seems to effect ios devices&lt;/p&gt;</comment>
                            <comment id="544139" author="cartelz" created="Tue, 7 May 2019 19:55:47 +0200"  >&lt;p&gt;exactly the same problem here...&#160;&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                            <outwardlinks description="duplicates">
                                        <issuelink>
            <issuekey id="237790">MCPE-45185</issuekey>
        </issuelink>
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                                                        </issuelinktype>
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                <attachments>
                            <attachment id="217852" name="2019-05-14 21.59.45.jpg" size="214601" author="alexnat4" created="Tue, 14 May 2019 14:01:25 +0200"/>
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