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    <title>Mojang Studios Jira</title>
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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-8176] Constantly disconnected from realm</title>
                <link>https://bugs.mojang.com/browse/BDS-8176</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Why am I constantly randomly disconnected from my realm? For a service I am paying for to be disconnected 3 times within 10 minutes is a totally unacceptable level of service and I am most disgruntled with it.&lt;/p&gt;</description>
                <environment></environment>
        <key id="364076">BDS-8176</key>
            <summary>Constantly disconnected from realm</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
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                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="cjccameron">Chris</reporter>
                        <labels>
                    </labels>
                <created>Thu, 13 Aug 2020 02:31:45 +0200</created>
                <updated>Thu, 13 Aug 2020 08:03:15 +0200</updated>
                            <resolved>Thu, 13 Aug 2020 08:02:45 +0200</resolved>
                                    <version>1.16.20</version>
                                                            <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="786149" author="ionicecko" created="Thu, 13 Aug 2020 08:02:40 +0200"  >&lt;p&gt;Hi Chris,&lt;/p&gt;

&lt;p&gt;Unfortunately we&apos;re unable to help with Realms technical issues here, the bug tracker is run by volunteers who have no more access to Mojangs systems than you do. The bug tracker is only intended to track gameplay bugs.&lt;/p&gt;

&lt;p&gt;Because its a paid service I would suggest contacting &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Customer Support&lt;/a&gt; directly who should be able to assist.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
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