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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-7764] Cant Load Minecraft</title>
                <link>https://bugs.mojang.com/browse/BDS-7764</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I am having trouble loading Minecraft on my Playstation 4. There appears to be a problem because when I click the share button on my controller a video clip of a GTA V game I played two days ago shows up. But a screenshot of the Mojang title screen is available. I think the game may have glitched to where it cant load past the title screen. I have tried resetting the game and console. I do not wish to delete the game as I may end up losing saved data. I simply cant load past the Red Mojang screen, I left the console running for two hours to see if it was a loading issue and it still was on that screen. I have a picture of what I am stuck on, if I must delete the game and reinstall will my account and worlds still be available or will they be deleted as well? PSN Account Id&#160;Kris-with-a-K21&lt;/p&gt;</description>
                <environment>Standard Minecraft version 2.10 on PS 4</environment>
        <key id="359377">BDS-7764</key>
            <summary>Cant Load Minecraft</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Kris-with-a-K21">Kris Mattioli</reporter>
                        <labels>
                    </labels>
                <created>Mon, 27 Jul 2020 22:18:25 +0200</created>
                <updated>Tue, 28 Jul 2020 01:57:30 +0200</updated>
                            <resolved>Tue, 28 Jul 2020 01:57:30 +0200</resolved>
                                    <version>1.16.10</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="773787" author="ocelotonesie" created="Tue, 28 Jul 2020 01:57:30 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re actually already tracking this issue at &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-84790&quot; title=&quot;PlayStation - stuck on red Mojang logo screen&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-84790&quot;&gt;&lt;del&gt;MCPE-84790&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so I will resolve and link this ticket as a duplicate.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;If you haven&apos;t already, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; to see if the issue has already been mentioned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360039268071&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                            <outwardlinks description="duplicates">
                                        <issuelink>
            <issuekey id="342022">MCPE-84790</issuekey>
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                            <attachment id="325899" name="2B56CA0B-6433-4D89-A8FC-034F5A35CDF4.jpeg" size="49375" author="Kris-with-a-K21" created="Mon, 27 Jul 2020 22:17:42 +0200"/>
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